Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tunbridge Wells
Posted 30 Apr 2024
The property overall is quite plush.... However, overall it was underwhelming... Location is good, however, some might not like the road it is on. The dimley lit interior is cool, but for me the up-lights everywhere were very unpleasant on the eyes. When I first arrived, the greeting was very average, my expedia VIP note was slipped under the door hours after I arrived and I never got to use it. My first key didn't work (they only gave me on), so I was up and down the lift to get another one when this time they gave me two. The wifi passworded changed during my stay, but they did not alert guests, so again, up and down the stairs to get a new one. The bathroom had seen better days, the toilet roll holder was hanging off the wall and the shower head has not been descaled in some time.... For the money, this was not worth it to me.... I would not go back again....
by A verified traveler
Posted 30 Apr 2024
The hotel was very beautiful and the staff was amazing
by A verified traveler
Posted 27 Apr 2024
Great location near ramblas. Super helpful staff. Small adequate room.good value
Comment from Hotel Management
29 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Mervyn,Thank you for taking the time to share your feedback.We are thrilled that you enjoyed our prime location right in the heart of Barcelona and found our staff to be super helpful. It is always encouraging for us to learn that our guests value the attentiveness of our team.While you found the room to be adequately sized, we hope it provided everything needed for a comfortable stay. Our range of room options from the cozy Petit Boutique to the spacious Suite Ramblas is designed to cater to various preferences and needs.Your commendation of the room's cleanliness and the condition of our hotel is greatly appreciated. These aspects, along with our dedicated service and the comprehensive amenities we offer, are what we hope will make every stay at Hotel España Ramblas exceptional.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Thais F., General Manager
by A verified traveler
Posted 24 Apr 2024
Perfect location, friendly staff, Cleanliness in bathroom should improve.
Comment from Hotel Management
29 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Sir,Thank you for taking the time to share your opinion with us regarding your stay.We are thrilled to hear that you found our location ideal and our staff friendly, as we strive to provide a welcoming atmosphere for all our guests.We regret to hear your concerns regarding the bathroom cleanliness. Please rest assured that we have a rigorous housekeeping protocol, though we have taken your feedback into serious consideration.We look forward to welcoming you back in the future.Best regards,Thais F., General Manager
by A verified traveler
Posted 22 Apr 2024
This was a nice hotel very close to the Ramblas, it does have a homeless mission near by. Be aware, but we felt safe walking there from the Ramblas. The WiFi was not good at all, nearly non existent unless you stood in our hallway.
Comment from Hotel Management
24 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Deanna,Thank you for your review.We are delighted to hear you appreciated our prime location close to the Ramblas, ensuring our guests have convenient access to one of Barcelona's most vibrant areas.While we understand the area's dynamic nature may present concerns, we are pleased that you felt safe during your time with us. The fact that we're situated next to a police station further enhances the security of our locale. However, we regret to hear about your experience with our WiFi service. We strive to provide excellent connectivity and will look into this matter to ensure our service meets our guests' expectations. Rest assured, the comfort and satisfaction of our guests are of paramount importance to us.We look forward to the pleasure of welcoming you back to our hotel in the future.Warm regards,Thais F., General Manager
by A verified traveler
Posted 20 Apr 2024
Hotel was nice and clean, good location but I never stayed in such a noisy hotel. Is like a echo and you can hear everything.
Comment from Hotel Management
24 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Denisa,Thanks for taking the time to review your stay at our hotel.We are pleased to hear that you found our service exemplary and our rooms well-appointed and clean.However, we regret to hear that your experience was impacted by noise. We strive to ensure a comfortable environment for all our guests and will continue to work on improving this aspect. While our central location is ideal for exploring the city, it can sometimes contribute to the ambient noise. We do offer rooms with interior views which tend to be quieter, and we would be happy to accommodate such a request for any future visit.We hope to see you again in the future. Kind regards,Thais F., General Manager
by A verified traveler
Posted 19 Apr 2024
Hotel is located in a very convenient location and very close to great stores!
Comment from Hotel Management
24 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Guest,Thank you for sharing this positive feedback of your stay.We are delighted to hear that our prime location contributed positively to your experience with us, offering convenience and proximity to great stores and attractions.We are also glad to note that you appreciated the cleanliness of your room. Our housekeeping team works diligently to maintain a high standard of cleanliness and comfort for our valued guests.We look forward to welcoming you back.Best wishes,Thais F., General Manager
by A verified traveler
Posted 19 Apr 2024
Lovely hotel with great choice of breakfast, staff very friendly and accommodating. Very comfortable beds and lovely bathroom.
Great roof bar with terrace and pool.
Perfect location just off Las Ramblas.
Comment from Hotel Management
24 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Steven,Thank you for this feedback concerning your recent visit.It is wonderful to hear that you enjoyed our varied breakfast options and found our staff to be friendly and accommodating. Your praise for the comfort of our beds and the quality of our bathroom facilities is much appreciated, as we strive to provide a restful experience for our guests. The rooftop bar with its terrace and pool, alongside our prime location just off Las Ramblas, are indeed guest favorites, and we are glad they contributed positively to your stay. Additionally, we are delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations, reflecting our commitment to excellence. Thank you for acknowledging our room amenities, which are thoughtfully designed for the comfort and convenience of our valued guests like yourself.We look forward to seeing you again.Kind regards,Thais F., General Manager
by A verified traveler from BROOKLYN
Posted 17 Apr 2024
Great location in old city, walkable to some famous historical places. Room was very clean, hotel staff were very friendly and helpful.
Comment from Hotel Management
20 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Tetyana,Thank you for sharing this lovely review.We are delighted to hear that our prime location in the old city afforded you the convenience to explore the historical sites nearby. It's also gratifying to know that you found your room to be impeccably clean, as our housekeeping team works diligently to ensure the highest standards of cleanliness.Your commendation of our friendly and helpful hotel staff is greatly appreciated. They strive to offer the most attentive and personalized service to each of our guests. Moreover, the positive remarks about our hotel's condition reflect the careful restoration and maintenance efforts we have made since 2010 to merge modern comfort with historical charm.Lastly, we are pleased that the room amenities contributed to a more enjoyable and comfortable stay. We take pride in providing thoughtful touches, such as a free minibar and international channels on LCD televisions, to enhance the guest experience. Thank you for recognizing these details.We look forward to welcoming you back.Kind regards,Thais F., General Manager
by A verified traveler
Posted 16 Apr 2024
Breakfast area excellent
Comment from Hotel Management
20 Apr 2024 by Thais F., General Manager, Hotel Management
Dear Miguel,Thank you for taking the time to provide your feedback.It's delightful to learn that you found our breakfast area to be excellent. Our team strives to provide a varied and enjoyable breakfast experience, and your acknowledgment is a wonderful affirmation of our efforts. We take great pride in our a la carte breakfast option, and it seems to resonate well with your expectations.We await the pleasure of your next visit.Warm regards,Thais F., General Manager
