Ratings based on 802 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Reception staff was very helpful and kind, recommending places and restaurants.
Issues with cleanliness however (found 1 cockroach in the bathroom). Though cleaning was indicated as daily, it was clearly not done properly (below toilet seat not cleaned, hairs found in the bathtub, bedsheets not changed with stains, complimentary instant coffee and tea were not refilled). The air conditioning was forcefully turned off and we had to open the window. This resulted in me and my partner catching a very bad cough from day 2, and still ongoing. Breakfast was simple but got the job done.
Comment from Hotel Management
8 Apr 2024 by Management, Hotel Management
Dear Audrey,Thank you for your visit and for sharing your experience.We would have liked to know some of the incidents that you mention during your stay, so that we could have resolved them at the moment. Now, there is nothing we can do.For us, it is very important our guests opinions as they are very helpful in order to improve our services.We hope to welcome you back another time so you can see our improvements.Kind Regards,Best Aranea
by A verified traveler
Posted 22 Mar 2024
The property’s location is very convenient, you can walk to La Familia Sagrada and is close to the subway, class to many restaurants, markets and is a safe area. The staff is friendly. Julia, the day receptionist was exeptional, very kind and helpful. I would go again at this hotel.
PS. The breakfast was good.
Comment from Hotel Management
25 Mar 2024 by Manager hotel, Hotel Management
Dear Ardian,Thank you so much for your very king review.We are glad to know that everything was to your liking.We hope to see again.SincerelyHotel Best Aranea
by A verified traveler
Posted 9 Mar 2024
A really, good value property. Our room was clean and had everything we needed. Staff were helpful and friendly. The lockers for leaving luggage were useful but bear in mind that we only had backpacks not suitcases.
Comment from Hotel Management
11 Mar 2024 by Management, Hotel Management
Dear Charlotte,Thank you for your visit and for sharing this kind review.It is a pleasure for us to know you had a great stay at our hotel.We hope to see you soon again.Kind Regards,Best Aranea
by A verified traveler
Posted 3 Mar 2024
towels old and not soft. really bad quality
bad smell coming out of drains in bathroom
Comment from Hotel Management
5 Mar 2024 by Management, Hotel Management
Dear Slawomir,Thank you for your visit and for sharing your experience and observations, as they help us to improve our services and facilities.Hope to welcome you back in order to provide you with a better experience.Kind Regards,Best Aranea
by A verified traveler
Posted 26 Feb 2024
Really nice hotel. Room are small but it is nice
Comment from Hotel Management
28 Feb 2024 by Manager hotel, Hotel Management
Dear Yaz,Many thanks for your kind review.We hope to see you soon again.SincerelyHotel Best Aranea
by A verified traveler
Posted 24 Feb 2024
Excellent location : most of main attractions within walking distance. I didn't like much breakfast : little variation of salads & vegetables, luck of yogurts. Black tea wasent suitable to drink with milk.
Comment from Hotel Management
26 Feb 2024 by Manager hotel, Hotel Management
Thank you Anna for your time in sharing your experience. We take note of your reviews and observations in order to continue improving our services day by day.Sincerely,Hotel Best Aranea
by A verified traveler
Posted 22 Feb 2024
Good foe staynin barca
by A verified traveler
Posted 18 Jan 2024 on Hotels
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 1 Jan 2024
Loved my stay at Aranea. It is the best place to be location wise in Barcelona.. super close to all the attractions. The staff members were incredibly friendly. Special shoutout to Salvatorre and Joan.. who were so friendly and helpful throughout. Would love to go back over and over again.
