Ratings based on 556 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Todo excellent en linpueza atencion desayuno muy variado pero en medio de la nada.no hay nada cerca esta ubicado en una zona insdustrial.
by A verified traveler
Posted 29 Feb 2024
Somebody hit my car at night we stayed. The Officals of hotel only said to me go to police station. Unfortunately they didnt help me.
by A verified traveler
Posted 28 Feb 2024
Limited amenities in the bathroom and there is no drinking water offered in the rooms
by A verified traveler
Posted 16 Feb 2024
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by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 14 Nov 2023
The room was fine and the breakfast was nice. But I lost a white shirt which I put it on the bed. I checked severa times with the staff, but not feebacks. It was a terrible experience.
Comment from Hotel Management
15 Nov 2023 by David Morales, Hotel Management
Dear Sheng,Thank you for taking the time to express your thoughts and concerns.Please allow us to apologize for the shortfalls you have experienced and any inconvenience you may have encountered. It is regrettable that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.Sincerely,
by A verified traveler
Posted 12 Oct 2023
When booking I didn’t know the layout of Barcelona & booked this hotel which ended up being 1hr out of center of Barcelona. Not convenient at all. I reached out to Expedia for help to look for another option & no help was provided. I’ve asked for a refund for Two days I had to cancel & no answer yet. Very disappointed.
by A verified traveler
Posted 5 Oct 2023
by A verified traveler
Posted 26 Aug 2023
Wonderful staff. Very clean and maintained. In the middle of nowhere. And by nowhere, I mean N.O.W.H.E.R.E. If you have a car, you're good. Shout out to reception and Mercedes!
by A verified traveler
Posted 21 Aug 2023
This is a pretty average hotel with good staff. They were really helpful when it came to specific needs or informative in general. It was clean for the most part but the floors and surfaces were dusty and we saw ants on the floor. The breakfast buffet had croissants, cereal, bread, some cheese, hard boiled eggs, oranges/apples and coffee! The biggest downside is the location- it’s far from all the major attractions and quite far from the airport. The public transportation system is okay but not great, there are no taxi/buses after 11 pm.
