Ratings based on 991 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Very convenient location
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 21 Apr 2024
Love the bed and the room in general!!
Comment from Hotel Management
22 Apr 2024 by Hotel Management, Hotel Management
Dear Martha,Thank you for your positive feedback.We're delated to hear that the comfort of our specially designed mattresses and the overall ambiance of your room met your expectations and contributed to a memorable stay!We look forward to welcoming you back on a future occasion.Best regards,Hotel Management
by A verified traveler
Posted 20 Apr 2024
It was nice.
Comment from Hotel Management
21 Apr 2024 by Guest Experience Assistant, Hotel Management
Dear Heena,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant
by A verified traveler
Posted 14 Apr 2024
i don't realize breakfast included in our room rate and staff didn't mention about we have breakfast.
my friend have another booking through other booking site, they have ask us if we want to add breakfast & tell us the cost. so we thought we need to pay, so sad i just realize we miss the free breakfast until I submit this review.
Comment from Hotel Management
16 Apr 2024 by Hotel Management, Hotel Management
Dear Chau,We appreciate that you took the time to share your experience with us.We regret to hear that there was a misunderstanding regarding the breakfast included in your room rate. We always strive to provide clear and complete information to our guests, and we apologize if this was not effectively communicated to you. Regarding your comments on room cleanliness and service, we are committed to maintaining high standards and will take your feedback into serious consideration. It's pleasing to note, however, that you found our hotel's condition and room amenities to meet your expectations to some extent.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Hotel Management
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 6 Apr 2024
by A verified traveler from San Diego
Posted 1 Apr 2024
Central location
Comment from Hotel Management
1 Apr 2024 by Guest Experience Assistant, Hotel Management
Dear Daniel, Thank you very much for your kind feedback.We are sorry that certain aspects of your stay did not meet your expectations, particularly in terms of room cleanliness. We take pride in our hotel's condition and are glad to hear that you found it to be satisfactory. Additionally, it's rewarding to know that you appreciated the service provided by our team. We also hope that our room amenities contributed positively to your overall comfort during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Assistant
by A verified traveler
Posted 28 Mar 2024
by A verified traveler from Philadelphia
Posted 24 Mar 2024
