Ratings based on 406 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Reception staff are polite and friendly.
Very noisy on the street, day and night so you cannot open the window.
Noise from adjacent apartments also.
The swimming pool, is a joke. Its about the size of a large fish pond, dirty, and in an awful position in the shade at the back.
Comment from Hotel Management
24 Apr 2024 by Javier Saldón, General Manager, Hotel Management
Dear Rajinder,Thank you for taking the time to share your review.We are delighted to know that our reception staff made a positive impression with their politeness and friendliness.We regret to hear about the noise disturbances you experienced. Our central location in the vibrant Eixample district does sometimes carry the vibrancy of the city into our accommodations. Furthermore, we are surprised to read your comments regarding the noise from adjacent apartments, as we usually receive compliments about the tranquillity within our property. We apologize for any inconvenience this may have caused during your stay.Regarding the swimming pool, we understand that expectations can vary. While it is smaller, as clearly stated in our descriptions, it is designed for a refreshing plunge and relaxation. We also wish to point out that our pool is cleaned every day, for the comfort and well-being of our guests. We are pleased to find that you were satisfied with our hotel's cleanliness and overall condition, as we are committed to providing a clean, comfortable, and well-maintained environment for our guests. We also note your feedback on the room amenities, and we always strive to equip our rooms with features that enhance our guests' stays.We hope to see you again on a future occasion.Kind regards,Javier Saldón, General Manager
by A verified traveler from Berlin
Posted 4 Feb 2024
They sorted immediately if you have a question and problems.
Comment from Hotel Management
6 Feb 2024 by Javier Saldón, General Manager, Hotel Management
Dear Guest,We are grateful for this kind review about your recent stay.We're delighted to know that our team was prompt in addressing your questions and concerns, reflecting our commitment to responsive and attentive guest service.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Javier Saldón, General Manager
by A verified traveler
Posted 3 Jan 2024 on Hotels
Great location, 10 min walk from Las Ramblas. Lots of cafes and eateries close by. Having a kitchen is a big benefit, especially for breakfast.
Comment from Hotel Management
3 Jan 2024 by Javier Saldón, General Manager, Hotel Management
Dear Guest,Thank you for this excellent review.We're thrilled to hear that our central location in Barcelona's Eixample was convenient for your explorations and that the proximity to a variety of cafes and eateries added value to your stay. It's also wonderful to know that the kitchen facilities in our apartments met your needs, particularly for breakfast. We take great pride in providing well-equipped accommodations that allow our guests to enjoy some of the comforts of home while they travel.We look forward to welcoming you back.Wishing you a Happy New Year!Javier Saldón, General Manager
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Javier Saldón, General Manager, Hotel Management
Dear Guest,Thank you for taking the time to write this review.We're sorry your experience hasn't been fully satisfying.We would certainly like to learn more about that in a private message.We hope to welcome you back. Best wishes,Javier Saldón, General Manager
by A verified traveler
Posted 8 Oct 2023 on Travelocity
great area..trees ,wide sidewalks, lots of restaurants..the apartment was spacious with serviceable furnishings.Large bathroom...but no safety bars.
Comment from Hotel Management
9 Oct 2023 by Manager, Hotel Management
Dear Natasha,Thank you for taking the time to write a review.We are delighted to hear that you enjoyed our spacious apartment and appreciated the large bathroom. Our location in the Eixample district is indeed surrounded by trees, wide sidewalks, and numerous restaurants, making it a great area to explore.We understand your concern about the lack of safety bars in the bathroom. We will take your feedback into consideration as we continuously strive to improve our guests' experience. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you back.Best wishes,
by A verified traveler
Posted 2 Jul 2023
The hotel is a few minutes walk to the center of Barcelona.
Comment from Hotel Management
3 Jul 2023 by Javier Saldón, General Manager, Hotel Management
Dear Juan,We are grateful for this kind review about your recent stay.We are glad that our location helped you to make the most of your visit.We look forward to welcoming you back. Best regards,Javier Saldón, General Manager
by A verified traveler
Posted 3 Apr 2023
Excellent location. Very comfortable for a family of 4.
Comment from Hotel Management
11 Apr 2023 by Javier Saldón, General Manager, Hotel Management
Dear Lori,Thank you for taking a moment to review your experience.We are glad to know that everything about your stay met your expectations and that our strategic location was perfect for you.Best regards,Javier Saldón, General Manager
by A verified traveler
Good place with friendly staff!
Posted 13 Dec 2022 on HotelsGreat stay in Barcelona close to transit, shopping, restaurants, and bars.
Comment from Hotel Management
14 Dec 2022 by Javier Saldón, General Manager, Hotel Management
Dear Javier,It was a pleasure to receive your kind review of your stay with us.We are glad that everything was to your satisfaction during your stay and thank you for your kind words about our team members; we are delighted that you received a courteous service.It would be a pleasure to welcome you again.Best regards,Javier Saldón, General Manager
by A verified traveler
Posted 13 Nov 2022 on Hotels
Comment from Hotel Management
14 Nov 2022 by Javier Saldón, General Manager, Hotel Management
Dear GuestThanks for this top rating.We are happy we were able to cater to all your needs.Again, thank you very much.We look forward to welcoming you again. Best regards,Javier Saldón, General Manager
by A verified traveler
Posted 22 Oct 2022
Clean. Functional. Microwave did not work. It was ok, but a bit expensive for the quality of accommodation provided.
Comment from Hotel Management
24 Oct 2022 by Javier Saldón, General Manager, Hotel Management
Dear Penny,Allow us to thank you for the time taken to share this review.We would like to thank you for appreciating the high standards and quality of service which we strive to uphold. However, we apologize for the issue with the microwave and regret that you did not let us know at the time so that we could have replaced it. Thank you for bringing it to our attention.We do try very hard to keep our prices competitive and regret that we did not meet your expectations in this regard.We hope to welcome you back in the future.Kind regards,Javier Saldón, General Manager
