Ratings based on 989 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Lovely Hotel, perfect location, rooms lovely clean and spacious. Roof pool small but sufficient to cool off. Will
Stay again
by A verified traveler
Posted 28 Apr 2024
Great staff and properly
Comment from Hotel Management
29 Apr 2024 by Greg Behn, General Manager, Hotel Management
Dear Jasmine,Thank you for leaving such a positive review of your stay.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.Best regards,Greg Behn, General Manager
by A verified traveler from Panama
Posted 12 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Great place in the heart of the gothic quarter. Very friendly staff
Comment from Hotel Management
8 Apr 2024 by Greg Behn, General Manager, Hotel Management
Dear Brian,It was a pleasure to receive your kind review of your stay with us.We're delighted to hear that you appreciated the pristine condition of our facilities and the dedication of our friendly team. The heart of the Gothic Quarter is indeed a special place, and we're glad you enjoyed your stay. We hope that our daily replenished Nespresso coffee, kettle, and other in-room features met your needs for a comfortable stay.We would be delighted to welcome you back.Take care,Greg Behn, General Manager
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Greg Behn, General Manager, Hotel Management
Dear Eloise,Thank you for taking the time to review your stay.We are happy we were able to cater to all your needs.We look forward to welcoming you back in the future.Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 1 Apr 2024
This was a great stay. Easy walking to many things. Great staff
Comment from Hotel Management
2 Apr 2024 by Greg Behn, General Manager, Hotel Management
Dear Francis,We are grateful for this kind review about your recent stay.We are thrilled to hear that our central location in the Gothic Quarter made your visit to Barcelona that much more convenient and enjoyable. It is also heartening to know that our staff's dedication to service excellence contributed positively to your stay. Your commendation on the impeccable cleanliness of our rooms, the pristine condition of our property, and the comprehensive amenities provided in each apartment is greatly appreciated and serves as a testament to the high standards we strive to maintain at Aparthotel Arai.We would be delighted to welcome you back.Take care,Greg Behn, General Manager
by A verified traveler
Posted 19 Mar 2024
This hotel had everything we wanted and more!
Comment from Hotel Management
21 Mar 2024 by Greg Behn, General Manager, Hotel Management
Dear Danielle,Thank you for leaving such a positive review of your stay.It is delightful to hear that our dedication to room cleanliness and the condition of our hotel met your expectations to the fullest. We also appreciate your high praise for the amenities provided in your accommodation. Our team strives to ensure every guest enjoys the unique blend of luxury and comfort, from the meticulously restored architecture to the modern facilities such as our exclusive rooms with fully equipped kitchens and the rooftop terrace with its unheated pool for those braver in the cooler months.We look forward to the opportunity to welcome you back for another exceptional stay. Warm regards,Greg Behn, General Manager
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Greg Behn, Director general, Hotel Management
Estimada Haf,Muchas gracias por su magnífica valoración tras su paso por nuestro Aparthotel Arai.La inmejorable apreciación que nos ha dejado permite que comprobemos que ha disfrutado de una excelente experiencia con nosotros. Apreciamos que nos eligiera, ha sido un placer hospedarle.Esperamos con ilusión su regreso. Un cordial saludo,Greg Behn, Director general
by A verified traveler
Posted 12 Feb 2024
Very nice looking hotel in regards to the style of the rooms. Complimented with the most friendly helpful team. From the doorman/concierge to the reception team and management.
The only downside was the hotel claims the rooms are soundproofed BUT they are not. So be warned. If you don't mind noise and can sleep like the dead they go for it. Perfectly located hotel. But if like me noise keeps you awake then sadly this isn't the hotel to choose. Which is a real shame
Comment from Hotel Management
14 Feb 2024 by Greg Behn, General Manager, Hotel Management
Dear Stewart,Thank you for taking the time to share a review.We're delighted to hear that our team's friendly and helpful service made a positive impression during your stay. Our aim is to provide a pleasant and stylish environment, complemented by attentive staff, and it's rewarding to know we succeeded in these areas. With regard to your concerns about noise, while we strive to ensure a peaceful stay with soundproofed windows, due to our central location in the vibrant heart of Barcelona, some external sounds can occasionally be perceptible. We appreciate your feedback on this matter and will continue to look for ways to enhance our guests' comfort.We hope to see you again on your next visit to Barcelona. Best wishes,Greg Behn, General Manager
by A verified traveler
Posted 11 Feb 2024
The hotel had an amazing ambience - nicely equipped too
Comment from Hotel Management
12 Feb 2024 by Greg Behn, General Manager, Hotel Management
Dear Robert,We are grateful for this kind review about your recent stay.We are thrilled to hear that the ambience and equipment met your high standards. Our team takes great pride in maintaining the beauty and condition of our property, and we are delighted that our efforts have translated into a 100% satisfaction rate for you. The comprehensive amenities in each apartment are designed to provide both elegance and comfort, and we're pleased that these details contributed to your enjoyable stay.It would be a pleasure to welcome you again.Best regards,Greg Behn, General Manager
