Ratings based on 509 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Nice check in Tortillas Factory was delicious
Comment from Hotel Management
3 Jun 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goa.
5 out of 5
by A verified traveler

Posted 26 May 2024
This is a great place. My husband loves coffee and there is fresh coffee right beside check in. Everyone has been friendly
Comment from Hotel Management
26 May 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
5 out of 5
by A verified traveler

Posted 26 May 2024
Comfortable and clean. Easy to find and staff was nice.
Comment from Hotel Management
26 May 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
5 out of 5
by A verified traveler

Posted 19 May 2024
It is very nice place
Comment from Hotel Management
26 May 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal.
4 out of 5
by A verified traveler

Posted 7 May 2024
Clean and friendly staff. Breakfast was ok and property is showing its age.
Comment from Hotel Management
14 May 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We appreciate your feedback.
2 out of 5
by A verified traveler

Posted 3 Apr 2024
Furniture in room was dirty, stained and worn. Bathroom floors dirty in corners.
Comment from Hotel Management
4 Apr 2024 by Randy Kveton, Hotel Management
Thank you for taking the time to leave us a review. I do apologize for your experience and will be addressing this with my Executive Housekeeper to make sure this doesn't happen again. I can assure you your experience was not a normal one as we make cleanliness a priority at our property. I do hope you will allow us another opportunity to prove this to you should your travels ever bring you back through our area. Safe travels!
5 out of 5
by A verified traveler from Roanoke

Posted 23 Mar 2024
Area around hotel was run down but going through a transition I believe. It was a good value
Comment from Hotel Management
27 Mar 2024 by Sarah Holliday, Hotel Management
Thank you for sharing your comments and rating your stay with us.
4 out of 5
by A verified traveler from Procious

Posted 12 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us.
2 out of 5
by A verified traveler

Posted 27 Jan 2024
The outside of the toilet was soiled with feces. It went unnoticed by us until our last day.
Comment from Hotel Management
31 Jan 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to leave a review. Please accept our sincere apologies for the condition in which you found your guest bathroom. We have high standards for cleanliness and are sorry to have missed the mark during your stay. We appreciate your feedback and will use it as we make improvements to the hotel.
3 out of 5
by A verified traveler

Posted 19 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay. We appreciate your feedback and hope to have the opportunity to provide you with a superior stay in the future.