Ratings based on 84 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
This place is seriously dated to a 1950 Dorm Room in College. For some reason it is rated above eight. I would definitely not do that. The place has a very kept feeling. After looking at the room, we decided we could not stay so we paid more money downtown Florence. We tried to get our money back, but the owner refused and said he’d pay us back. So I paid for a room that I never even kept a pair of socks in. Looked at my bank account. He did not pay the full amount, I’d stay clear!
by A verified traveler
Posted 21 Jul 2023
The staff gave us wonderful tips and suggestions for the area
Comment from Hotel Management
7 Oct 2023 by Reception Staff, Hotel Management
Dear Chad,thank you so much for the wonderful words you write about us!We hope to see you again here in the future!Best Regards
by A verified traveler
Posted 17 Jun 2023 on Hotels
by A verified traveler
Good value
Posted 31 May 2023 on HotelsComment from Hotel Management
7 Oct 2023 by Reception Staff, Hotel Management
Dear Yun,thank you for the rates you assigned us and also for your comment. We have appreciate both!Best Regards
by A verified traveler
Posted 21 Apr 2023 on Hotels
Comment from Hotel Management
25 Apr 2023 by Chiara - Reception Staff, Hotel Management
Dear Guest,thank you for your feedback. We are happy about it and we hope to see you again in future.Best Regards
by A verified traveler
Posted 12 Aug 2022
The room was equipped with only the bare necessities. Air-conditioning did not work properly in either one of the three rooms.
The location was extremely convenient though and staff very helpful and courteous.
Comment from Hotel Management
7 Oct 2023 by Reception Staff, Hotel Management
Dear Antoanete,thank you for your comment.We appreciate a lot positive words concerning the staff.Hope to welcome you again in the future!Best Regards
by A verified traveler
Posted 27 Aug 2020
The apartment was incredibly spacious and the staff was very friendly. Restaurant also available without the need to reserve which is fantastic as a lot of places to eat were closed due to COVID. However, WiFi was awful, you cannot even connect to the network. The signal was also poor given that you will be in the mountains. So be prepared to be uncontactable living there.
by A verified traveler from Ohio
Posted 21 Sep 2019
It was a fairly nice hotel. Everyone we encountered who worked there was super nice. We had some train delays and then were further delayed at the airport where we went to rent a car, so the reception person was messaging me back and forth for my ETA, as they stop receiving guests at 10 pm. We barely made it, getting there at 930 pm. But once we arrived, everything went smoothly. The kitchen even cooked us some food, despite the late time. The room was like an apartment. Fully furnished, with a full kitchen and even a dishwasher. Breakfast had a fee of 8 euros, but I think it was worth it. It was very quiet. There was a pretty pool, but we didn't get a chance to use it. Pretty location with pretty views. I would stay here again.
by A verified traveler
Posted 31 Jul 2019
Comment from Hotel Management
28 Aug 2019 by Francesca Checcucci - Front Desk, Hotel Management
Dear Guest,
thank you for the preference accorded to the Chianti Village Resort and for the highest rating.
Kindest Regards,
by A verified traveler
Posted 2 Jul 2019 on Hotels
The room was large with big windows. The bathroom was tiny and not fresh. Big parking lot and nice area. Staff was very nice and helpful.
Comment from Hotel Management
28 Aug 2019 by Francesca Checcucci - Front Desk, Hotel Management
Dear Vitalie,
thank you for the preference accorded to the Chianti Village and for your review. Your opinion is very important for us because it helps us to improve ourselves as well as make ourselves known to other potential Guests.
Kindest Regards,
