Ratings based on 229 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
The room space was a bit tight, but I will say the staff are all very kind! The cleaning service is awesome - they place everything back to where it was and evident they clean. I will say though that this property is equivalent to a traditional western style hotel without any additional “bells”. I would not say this is luxury. Just comfortable. The main reason though to pick this is the location and walkability. Quick walk to the canopy walk, meeting destination for boat tours, restaurants, grocery store, and a quick tricycle to maremegmeg beach! Location for us was spot on and Made everything easier when traveling with a large group (we were 6-no kids). Food breakfast was subpar. Although there was food warmers the food was cold. We also booked 1 full private beach day(Nacpan/lio/maremegmeg) and a private round trip transfer to Puerto Princesa. No complaints — were both smooth!
by A verified traveler
Posted 5 May 2024
During our 4 nights stay, the room hasn't been cleaned. We had to ask on our last day to change bedsheets and towels. Very bad smell all over the property. Mould smell in the room. Staff not really welcoming, the only two nice and friendly persons were the receptionists. Nice location but it needs improvements regarding cleanliness, from the windows, the lift, the doors, to all communal areas.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Nice staff, good hotel, fair price and lived the pool and bar location. Needed a little more parking or options to park and be picked up
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 8 Apr 2024
Hôtel is much better in pictures than in reallity, lobby , breakfast and pool are perfect, 5 minutes walk to to town. Now the room are dated, and the damp smell is awfull. We had few rooms on different floors and all had the same issue. . Been traveling to Asia for a long time and this is the first time it happen. I would understood that issue in a cheaper hotel but from the rates they are charging it’s unacceptable. When back in el nido will book somewhere else
by A verified traveler
Posted 7 Apr 2024
Staff very approachable and friendly.
by A verified traveler
Posted 5 Apr 2024
For the nightly rate paid, would expect a free capuccino like I got in Manila. Pool is good, bed not as comfy and constant motorcycle noise so helps to being earplugs.
BBQ was abut of a rip off where askinf us to pre purchas a ticket for very minimal value of picking off pretty uch the restaurant menu and paying the difference. Plumbing also smelt bad in last two days.
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 16 Mar 2024
Property is dated but ok
