Ratings based on 1,537 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
nice quite.hotel
by A verified traveler
Posted 4 May 2024
The Heritage was very welcoming. Great staff! So friendly. I would definitely stay here again!
by A verified traveler
Posted 4 May 2024
Great first impression of my first time in the Philippines
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 2 May 2024
The staff is always friendly and helpful that’s why I always stay there when in Manila
by A verified traveler
Posted 2 May 2024
I always enjoy staying at your hotel - pleasant staff, nice hotel and excellent service
Comment from Hotel Management
2 May 2024 by Farid, Hotel Management
Dear Sharon,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 1 May 2024
Friendly staff!
Comment from Hotel Management
2 May 2024 by Farid, Hotel Management
Dear Kelly,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 30 Apr 2024
The bathrooms need improvement! Sorry 😕
Comment from Hotel Management
1 May 2024 by Farid, Hotel Management
Dear Remegia, We wanted to take a moment to express our heartfelt gratitude for the 5-star rating you left for us. On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Once more, thank you for your generous rating We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 29 Apr 2024
Location andrestful
Comment from Hotel Management
30 Apr 2024 by Farid, Hotel Management
Dear Manuel,We are very thankful for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler from Weno Chuuk
Posted 29 Apr 2024
Front desk clerks very friendly
Comment from Hotel Management
29 Apr 2024 by Farid, Hotel Management
Dear Anthony,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
