Ratings based on 993 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Sydney

This traveler left a rating score only Posted 24 May 2024
1 out of 5
by A verified traveler

Posted 17 May 2024
The receiving area is very hot in our room. You need to install ceiling fun or big aircon to accommodate the whole area.
5 out of 5
by A verified traveler

Posted 14 May 2024
Great hotel ..very friendly staff ..the hotel is super clean .. for few more $ get the 1 bedroom suit comes with kitchen and little dining area separate from the bedroom
Comment from Hotel Management
20 May 2024 by MV, Hotel Management
Thank you for staying with us. We are glad to know that you enjoyed your stay and we look forward to your next visit.
5 out of 5
by A verified traveler

Posted 6 May 2024
Great hotel ..super clean very friendly staff...closer to lots of eating places KFC..Jollibee mc Donald's and walking distance from mall of asia
Comment from Hotel Management
20 May 2024 by MV, Hotel Management
We appreciate your feedback. Thank you for choosing to stay with us. We hope to see you again on your next visit to Manila.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
1 out of 5
by A verified traveler

Posted 29 Apr 2024
Aircon is not functioning well..its too hot inside the unit
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Had Roaches in the room. We arrived at 2:30pm staff told us check in was not till 3:00. Made us sit in the lobby for 30 minutes. Found that to be completely unacceptable. Placed a security deposit on my credit card that they placed it on a 90 day hold before returning it. Been coming here for over twenty years on my stays but think it’s time to find a new place when arrive in Manila. Sad that they would treat long term faithful customers like this.
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Comment from Hotel Management
20 May 2024 by MV, Hotel Management
Thank you for staying with us. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Everything is Excellent
Comment from Hotel Management
20 May 2024 by MV, Hotel Management
Thank you for choosing to stay with us. We look forward to see you again in Manila.