Ratings based on 156 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 16 Sep 2023
This is our second stay in St George. Love everything and will definitely will stay again when we go to Bansko. I won’t change it for anything. It has everything necessary to relax, eat, rest, recover after the hike, drink after dinner…superb.
Comment from Hotel Management
17 Sep 2023 by SGP_Bansko, Hotel Management
Dear Radostinka,Thank you very much for taking the time to share your feedback about your recent stay at Saint George Palace Aparthotel Bansko.We are very happy to read that you fully enjoyed your return in our complex and that we were able to provide you with a memorable experience in Bansko.We look forward to welcoming you back very soon.Best regards Svetlana Dyulgerova Sales and Marketing Manager
by A verified traveler
Posted 28 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by SGP_Bansko, Hotel Management
Dear Rina, Thank you for the excellent score.You are always welcome to visit us again! Best regards Svetlana Dyulgerova Sales and Marketing Manager
by A verified traveler
Posted 17 Mar 2023
The staff are amazing and helpful in all areas. Some areas Of the hotel need updating, our 2 bed apartment had bugs inside and wasn’t cleaned properly. The daily cleaning involved making beds and taking rubbish out, but not even mopping/brushing. The spa area is good, but the chlorine smell was quite strong. Food average, with enough to chose and tasty, but nothing special. Shuttle is adequate and Free. It is a bit further out of town, so check your maps before booking!
Overall good hotel with some areas needing improvement.
Comment from Hotel Management
21 Mar 2023 by SGP_Bansko, Hotel Management
Dear Desislava,Thank you very much for sharing your feedback on your recent stay with us.We are sorry to read that we have not managed to meet your expectations in some areas. We hope that we will have the pleasure of welcoming you back to Bansko and the beautiful Pirin mountain.Kind regards,Svetlana Dyulgerova Sales and Marketing Manager
by A verified traveler
Posted 29 Nov 2022 on Hotels
Comment from Hotel Management
29 Nov 2022 by SGP_Bansko, Hotel Management
Thank you for rating us with excellent score! It was pleasure for us to meet you and you are always welcome to visit us again! Best regardsSvetlana DyulgerovaSales and Marketing Manager
by A verified traveler
Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
16 Sep 2022 by SGP_Bansko, Hotel Management
Dear Marko, Thank you for staying with us during your visit to Bansko and we invite you to include us in your future plans when you visit the area again.Best regards Svetlana Dyulgerova Sales and Marketing Manager
by A verified traveler
Posted 22 Aug 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by SGP_Bansko, Hotel Management
Dear Kim, Thank you for your great feedback and for being our guest! We will be happy to welcome you again at Saint George Palace Bansko! Best regards Svetlana Dyulgerova Sales and Marketing Manager
by A verified traveler
Perfect location and excellent hotel for spring vi
Posted 5 Jun 2022 on HotelsExcellent apartment. Staff are very friendly and helpful. Food in restaurant was delicious and very good value.
Swimming pool and leisure facilities were excellent and very clean.
Hotel is in fantastic location with walking and bird watching on the doorstep.
Highly recommend this hotel
Comment from Hotel Management
10 Jun 2022 by SGP_Bansko, Hotel Management
Thank you for being our guests!
We are pleased to know that you enjoyed our staff hospitality, facilities and food.
Your positive feedback is really important for us!
We invite you to include us in your future plans when you visit the area again.
Best regards
Svetlana Dyulgerova
Sales and Marketing Manager
by A verified traveler
מומלץ
Posted 15 May 2022 on Hotelsמעולה אוכל טוב שירות מצויין חדרים נקיים וגדולים.
Comment from Hotel Management
16 May 2022 by SGP_Bansko, Hotel Management
Dear Anat,
Thank you very much for your positive feedback!
It is nice to hear that you enjoyed your stay with us.
It will be a pleasure to welcome you again in Bansko.
Best regards
Svetlana Dyulgerova
Sales and Marketing Manager
