Ratings based on 45 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023
Good but cominication is zero
by A verified traveler
Nice overall
Posted 26 Sep 2022 on HotelsApartment was clean and comfortable. Personal were friendly. Swimming pool was with cold water, jacuzzi was not cleaned.
by A verified traveler
Posted 3 Mar 2022 on Hotels
by A verified traveler
Predela 2 - Feb half-term skiing
Posted 5 Mar 2020 on Hotels2-bed, 2-shower/WC apartment. Spacious with decent balcony. Looked a little careworn and could do with a lick of paint, but clean on arrival. No kettle, so had to boil water for tea/coffee in a pan, which was slightly annoying, but fine apart from that. Nice pool and sauna/steam room area plus restaurant/bar and games room in the basement. Reception staff were friendly and helpful. Represents good value for the price.
Predela 2 is at the top end of Bansko, about 300m up the hill from the Gondola. You can get across the road (50m walk) up the mountain and directly onto the 'Ski Road' via a forest path (further 50m walk) which is useful for getting to the Gondola in the morning and even more so for getting home via the Ski Road after a day's skiing. Gondola queues at half-term were obscene (2hrs!) unless you queue from just after sunrise. We sacked it after an hour in the queue on day 1 and drove up the mountain each day (10-15 min drive, 12 Lev/ £5 per day parking and direct access to the ski area).
Decent little ski resort and the old town is beautiful, but they really need to sort out the Gondola situation or they will kill the resort; Bansko has been allowed to get far too big for the ski area and current access capacity.
by A verified traveler from Bansko
Posted 26 Feb 2020
Food was really basic and not worth the money ... apart for that everthing was fine and the hotel had a storage room for ski and snowboards which was nice - apart of that everything was more or less clean and it was overall a good but not a exceptional stay
by A verified traveler
Posted 16 Jan 2020
by A verified traveler from Kragujevac
Posted 10 Jan 2020
Everthing was ok, except sofa which was broken but we can use it.
by A verified traveler
Not like in the photos
Posted 9 Jan 2020 on HotelsThe apartament wasn't like in the photos. IT was more ugly. The fittnes was too small. The SPA was the best from the hotel and the food was really OK.
by A verified traveler
Posted 8 Jan 2020 on Hotels
by A verified traveler
Posted 4 Jan 2020
Arrived and was pleasantly surprised. The reception / lounge area is really lovely with a fire and nice decor so I am only basing my opinion on studio no 7. This room should not be in service due to the location of it. The side and back wall is the reception / lounge area. You can hear EVERY word of the receptionist, security guard and guests throughout the ENTIRE night. It is also the walkway for guests to get to the swimming pool / spa / restaurant so they will walk past at all hours. I tried to drown out the sound of all this with the TV but the sound went off after a day or two. Dont know why. I did return after a few days though. In regards to the actual room, when we arrived I thought it was fair enough for the price we paid, until I noticed a live wire out the wall. Previous guests(?) had pulled the SCART lead from the TV out the wall so the TV did not work. (Did get this fixed). The toaster did not work. There is no kettle which was fine as used the microwave to boil water but no coffee / tea mugs in the kitchen or a dish cloth / oven glove to remove any hot food from the oven. No plug for kitchen sink. Broken blinds. Could not use sauna / steam room as broken. Jacuzzi just loud play area for kids, not relaxing. My friends stayed in Predala LUX and their apartment was lovely. I did ask to change rooms but there were none available, I would of checked out but could not find another room due to New Years. Really hard to ski with sleep deprivation! Holiday ruined.
