Ratings based on 79 Verified Reviews

4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2022 on Hotels
4 out of 5
by A verified traveler

Posted 8 Oct 2022 on Hotels
Great location right on a pedestrian plaza. The rooms were immaculate and nicely furnished. Parking was under construction, but we were afforded front door parking for our motorcycles. Only difficulty was finding the parking. GPS navigation called for driving up the pedestrian plaza, vice the road behind hotel.
5 out of 5
by A verified traveler

Posted 4 Aug 2022 on Hotels
very nice hotel, right in the middle of town on the main square. You can hear the fountain and nice music. Very nice experience, for sure we will stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2021 on Hotels
2 out of 5
by A verified traveler

מאכזב

Posted 29 Sep 2021 on Hotels
הזמנו מראש חדר זוגי משודרג כשהגענו למלון נאמר לנו שאין חדרים זוגיים אלא רק מיטות נפרדות, כל אחת בפינה אחרת של בחדר . החדר עצמו לא מזכיר אפילו את החדר בתמונות. שטיחים מלוכלכים, חדר אמבטיה מיושן, ממש לא חדר ״דלוקס״ שהוזמן. אפילו בקבלה אישרו לנו שהחדר שבתמונות הוא הסויטה ולא החדר שהזמנו . רק לאחר התערבות של הוטלס הסכימו להחליף לנו חדר. לא ממליצה על המלון ולא על השירות. היתרון היחיד הוא המיקום במרכז העיר.
5 out of 5
by A verified traveler

Comfy stay

Posted 22 Sep 2021 on Hotels
Very nice, clean and comfortable hotel, friendly staff, cosy rooms, I had a very pleasant stay.
4 out of 5
by A verified traveler

Posted 11 Jul 2021 on Hotels
Old hotel, without elevator and very tall stairs. Service was nice, breakfast was basic but good.
5 out of 5
by A verified traveler

Historic building, quiet rear courtyard

Posted 6 Aug 2020 on Hotels
Historic building reconstructed, clean, modern with some historical finishes remaining. High ceilings. Rear courtyard was quiet I was able to sleep with the window open. Didnt see air conditioning but a fan was already in the room. Room was spacious. Location of the hotel was very central. Decent breakfast, would return in the future.
5 out of 5
by A verified traveler

Fantastic Hotel. All you want clean ,comfy.

Posted 16 Dec 2019 on Hotels
The Arcade hotel is a lovely old building, the staff are friendly &helpful. The room we stayed in was clean,spacious and beautifully decorated with comfortable beds. It is situated in Banska town,we stayed during the christmas market and we heard minimal noise from the market. We will definatley be returning to hotel Arcade, a great place.