Ratings based on 970 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Basic room,
Comment from Hotel Management
15 Jun 2024 by David, Hotel Management
Thank you for your feedback, Lisa. We're glad you had a positive experience overall. If you have any specific suggestions for improvement, please let us know. Safe travels!
by A verified traveler
Posted 14 Jun 2024
Motel next door, joined parking lots- noisy and questionable activities going on. Disappointed to be told "breakfast" is "grab and go", which seems like false advertising; that is not what I consider breakfast 😞
Comment from Hotel Management
14 Jun 2024 by David, Hotel Management
Dear Gail,Thank you for taking the time to share your feedback on Expedia. We appreciate your honesty and apologize for the aspects of your stay that did not meet your expectations.We are sorry to hear about the noise and activities from the neighboring motel. Your safety and comfort are our top priorities, and we will be addressing this issue to ensure a more pleasant environment for our guests.We also regret the misunderstanding regarding our breakfast offering. Our "grab and go" option is intended to provide a quick and convenient start to the day, but we understand it may not meet everyone's expectations of a full breakfast. We will review our descriptions to ensure they accurately reflect what is provided.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services. We hope you will consider staying with us again, giving us the opportunity to provide a better experience.Best regards,
by A verified traveler
Posted 11 Jun 2024
Simple but clean. Great for overnight
Comment from Hotel Management
12 Jun 2024 by David, Hotel Management
Dear Donna,Thank you for your recent review on Expedia and for giving us a 4 out of 5 rating. We’re pleased to hear that you found our accommodations simple but clean and suitable for an overnight stay.Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future.Best regards,
by A verified traveler from Stawell
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by David, Hotel Management
Dear Kathy,Thank you for taking the time to leave us a 5 out of 5 rating on Expedia! We are thrilled to know that you had a great experience at Super 8 Bangor. Your positive feedback means a lot to our team and serves as a motivation to continue providing excellent service.We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by David, Hotel Management
Dear John,Thank you for taking the time to leave a rating for your recent stay at Super 8 Bangor. We always strive to provide an exceptional experience for our guests, and your feedback is invaluable in helping us achieve that goal.We noticed that you rated your experience 3 out of 5 stars. We would love to hear more about your stay and any specific areas where we can improve. Your insights will help us enhance our services for future guests.Best regards,
by A verified traveler
Posted 8 Jun 2024
The room was clean and quiet.
Comment from Hotel Management
9 Jun 2024 by David, Hotel Management
Dear Trevor,Thank you for your fantastic review! We're thrilled to hear that you found your room clean and quiet. Providing a comfortable stay for our guests is our top priority. We hope to welcome you back to Super 8 Bangor soon!Best regards,
by A verified traveler
Posted 7 Jun 2024
Very convenient location. Room efficiently designed. Front desk staff very responsive. Plumbing all works. Excellent beds. If you are very noise sensitive (which I am) bring along some foam ear plugs. Highway, trains, planes. Within the building, room to room, good sound insulation.
Comment from Hotel Management
7 Jun 2024 by David, Hotel Management
Here's a response to Mark's review on Expedia:---Thank you for your positive review, Mark! We're delighted to hear that you found our location convenient, our rooms well-designed, and our front desk staff responsive. We also appreciate your note about the sound insulation within the building. We're glad you enjoyed our comfortable beds and that everything met your expectations. We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 5 Jun 2024
We were able to get a good night's rest and did not have to stop for breakfast since you had provided it for us.
Comment from Hotel Management
5 Jun 2024 by David, Hotel Management
Dear Barbara,Thank you so much for your wonderful review! We are delighted to hear that you had a restful night's sleep and enjoyed the breakfast we provided. Your positive feedback means a lot to our team.We hope to welcome you back to Super 8 Bangor Maine on your next visit!Best regards,
by A verified traveler
Posted 2 Jun 2024
All was good
Comment from Hotel Management
3 Jun 2024 by Dsvid, Hotel Management
Dear Shelley,Thank you for your positive review and for choosing to stay with us at Super 8 Bangor Maine. We're delighted to hear that your experience was good.Your feedback is greatly appreciated, and we hope to welcome you back for an even better stay in the future. Should you need anything during your next visit, please don't hesitate to let us know.Best regards,
by A verified traveler
Posted 2 Jun 2024
The room was so overpoweringly musty that I had to sleep with my window open full blast.
My brother heard a commotion outside his room in the middle of the night.
Lastly, the night check in guy is annoying. The morning workers were really nice though.
I wish I would have stayed at a different hotel.
Comment from Hotel Management
3 Jun 2024 by David, Hotel Management
Dear Nicholas,Thank you for sharing your feedback regarding your recent stay at our Super 8 in Bangor, Maine. I am truly sorry to hear that your experience did not meet your expectations.We take all guest comments seriously and will address the issues you mentioned. The musty smell in your room is unacceptable, and we will ensure our housekeeping team takes immediate action to investigate and resolve this problem. I apologize for any discomfort this may have caused.Regarding the disturbance your brother experienced, we strive to maintain a quiet and comfortable environment for all our guests. I will discuss your concerns with our security team to ensure such incidents are promptly handled in the future.I regret that you found our night check-in staff unhelpful. Customer service is a top priority for us, and we will provide additional training to ensure all our staff members offer the highest level of service. I’m pleased to hear that our morning team left a positive impression on you. Your feedback will be shared with them, and we appreciate your acknowledgment of their efforts.Please accept our sincere apologies for the inconveniences you faced. We hope you will give us another chance to provide you with the superior stay you deserve.Best regards,
