Ratings based on 325 Verified Reviews

3.7 out of 5
78% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great Base for Khao San

Posted 4 Mar 2024 on Hotels
Happily returned here because of its central location, friendly staff and great pool/bar. Really Central to Khao San. Shops, Restaurants, Bars and stuff to do within walking distance.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Perfect Location, Great Staff

Posted 11 Feb 2024 on Hotels
Perfect location, Great Pool, Great Breakfast, room as described
5 out of 5
by A verified traveler from Anchorage

Posted 9 Feb 2024
Villa cha cha is a hidden gem amongst the hustle and bustle of near-by Khao Son road. It is tucked in between two streets, so when you enter you feel like you have escaped Bangkok, for the price, this place is very decent, the staff is awesome and super helpful, you can book any transportation in the hotel as well. The restaurant is very pleasant with a little waterfall feature and comfy seating. The pool is small but perfect. The rooms are clean enough, and felt very safe. 10/10 would stay here again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Dont bother

Posted 3 Jan 2024 on Hotels
Booked a nice room with a window and view out over the pool and was told it was a mistake and they tried to put me in an awful toom with no window and 1 lamp. Complained and was offered a room with a window looking onto a concrete wall that was 20cm away from the window. Complained again and asked for my money back and was told this wasnt allowed. Finally got a room with a proper window but was made to feel bad like they had really gone out of their way to sort it. It wasnt a particularly cheap hotel for the area, could have had the same type of room(the one with the window) for half the price or had a very fancy room elsewhere for another £10. It was a mistake and i wont be booking there again. Oh and definitely dont expect to get the welcome drink
5 out of 5
by A verified traveler

Posted 5 Nov 2023
Staff was very helpful, good location in the mix but still quiet.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2023 on Hotels
3 out of 5
by A verified traveler

Good location, poor customer service / lighting

Posted 1 Aug 2023 on Hotels
Nice location. Pool is nice but a bit smelly. My issue was the lack of hospitality. Stayed 3 nights and didn’t get room cleaned once. Also not very accommodating on requests. The rooms are very dimly lit as well.
5 out of 5
by A verified traveler

Posted 4 May 2023
Very convenient to street full of dining areas and shopping. No need to use taxi or tuktuk unless you want further explore.