Ratings based on 906 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Hotel is excellent. Food is good. Surrounding area is safe but no shopping or local restaurants.
by A verified traveler
Posted 28 Apr 2024
The hotel is very close to the airport and the main reason we chose this hotel as we had an early check-in time. Also a bonus was the shuttle from the hotel to the airport. Unfortunately, there aren't many good restaurants near the hotel. The only one was in the hotel and this was also where the breakfast is served.
The room was very nice and we got an upgrade at check-in time. The breakfast was satisfactory with various choices of food and beverages.
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Nilesh,Thank you infinitely for sharing such a kind and positive review of your recent stay at Siam Mandarina! We are thrilled to hear that you thoroughly enjoyed your experience, and that our team played a part in making it memorable. We look forward to hosting you again on your next visit to Bangkok.Best Regard,Varit Sarakorn (Max)Front Office Manager
by A verified traveler
Posted 28 Apr 2024
Stayed here for transportation from the airport. Was a very nice stay.
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Beth,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 27 Apr 2024
Only 1 key card by room??
Comment from Hotel Management
28 Apr 2024 by Max, Hotel Management
Dear Manuel,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the key card ,We sincerely apologize for the inconvenience and disappointment you encountered during your stay.Your feedback is invaluable to us, and we will address these concerns with our management team.We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager
by A verified traveler
Posted 25 Apr 2024
Nice place
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Jody,Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport.Thank you again for taking the time to share your experience with us.Best Regard,Varit Sarakorn Front Office Manager
by A verified traveler
Posted 25 Apr 2024
The staff and shuttle were great. The restaurant was delicious and reasonably priced. The room was clean, but the quality of the room was lacking. The bathtub didn't drain and the finishing work around the room was sub par.
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Tyler,Thank you for you choosing Siam Mandarina hotel as your hotel. We really pleased to read that your overall experience with us was a good one, apologies not everything was to your satisfaction, thank you for providing us with this feedback. The mentioned concern regarding the bathroom dated and no water pressure.We strive to provide a high-quality experience for our guests. and it is clear that we fell short of your expectations on this occasion. Your feedback has definitely been forwarded to the relevant department heads for the possibility of an urgent solutionThank you again for taking the time to share your experience with us.Warm Regards,Varit Sarakorn (Max)Front Office Manager
by A verified traveler from FLUSHING
Posted 24 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Max, Hotel Management
Dear Gabriel,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler from Eden Prairie
Posted 24 Apr 2024
Good but not real 5 star hotel. Excellent for one night stay for morning flight. The shuttle to airport is good but not the other way around. Better plan to hire a taxi at airport. Not necessary the hotel's fault because the pickup location is really chaotic.
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Bin,Thank you for the great review! At our hotel, we strive to provide a delightful experience for our guests, and it's rewarding to know that we met your expectations in terms of service. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you once again for choosing Siam Mandarina Hotel and for your kind review. Best Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Max, Hotel Management
Dear Khun Sukanya,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager
by A verified traveler
Posted 20 Apr 2024
TV did not work, staff couldn't fix, have stayed at much better for less in this area, will not return
Comment from Hotel Management
21 Apr 2024 by Max, Hotel Management
Dear Glen,Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel.We are sorry to hear that your experience did not meet your expectations.Regarding TV did not work please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solutions and improvement.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard,Varit Sarakorn (Max)Front Office Manager
