Ratings based on 944 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Beautiful property. Friendly professional staff. Multiple restaurants and shopping at hotel. Great views of the city from our room. Really enjoyed our stay.
by A verified traveler
Posted 26 Apr 2024
The Shangri-La was an amazing stay. Upscale and classy, it may not be everyone's cup of tea, but it worked for us. From having an in-room check-in (no waiting in the lobby) to their on-site bar, confectionery store and multiple shopping options, this hotel is in a class of it's own. The only downside I can think of (and it's pretty minor) was that getting to central Bangkok will take you about 25-30mins by taxi. Not a major issue as you'll be able to see different areas that you may want to explore, but something to be aware of.
by A verified traveler
Posted 16 Apr 2024
Extremely beautiful location. Breakfast buffet is unreal with a ton of options. Great views of the river
by A verified traveler
Posted 15 Apr 2024
Not anywhere close to the calibre of most other sangria hotels
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 11 Apr 2024
Excellent hotel and services.
by A verified traveler
Posted 8 Apr 2024
OK, we though a great weekend away and enjoy the Shangrila experience...What a letdown!! We arrived and were told we are staying in the Krugthep Wing - it might well have been another hotel. 900m walk to and from the hotel, thru crappy old function room areas. NO ATMOSPHERE, no enjoying the ambience. What a waste. So disappointing. The hotel is OLD and rundown, whilst the staff we wonderful, with so many other great hotels to stay - SHAME on you Shangrila. Look around for better options and ALWAY check that they arent dumping you at the Krugthep Wing.its like staying in a cast empty nothing hotel.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Not only is the hotel, a beautiful property, but it’s staff is friendly and very professional. The restaurants are awesome and I mean all of them, including the overlooked Tuscan restaurant, boasting incredible meat and pasta, specialties paired with a great selection of wines.
by A verified traveler
Posted 3 Apr 2024
Lots of options for getting around; boats, trains, taxis.
