Ratings based on 25 Verified Reviews

4.4 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jan 2024 on Hotels
We found the location of the condo very convenient, just a stone's throw away from the BTS, supermarket and a small neighborhood mall. Response to our questions and requests from the property owner was fast and efficient. Definitely would recommend the condo for anyone who is looking for a descent and reasonably priced neighbourhood to stay.
5 out of 5
by A verified traveler

Posted 8 Nov 2023
Great place to stay for month long trip.
4 out of 5
by A verified traveler

Not quite perfect

Posted 18 Jun 2023 on Hotels
This condo accommodation is comfortable, clean, somewhat convenient location, and excellent value. It is almost perfect for all travelers except for the exact location of the property which comprises pedestrian safety. The Serio Condo is next to the exit and entrance to the tollway. So in the morning and afternoon rush hours, traffic is chaotic outside the property. Crossing the street to access the sidewalk across to condo is very challenging and unsafe for families with children. Local behavior is cars go before people, so pedestrians be careful and aware of the street traffic. As far as, singles and couples traveling, I would recommend this property especially for long stays. I would also suggest buying your own toilet paper and laundry detergent since it is not provided. The washing machine in our unit was convenient. Lotus Tesco and 7-11s convenience stores are walking distance from the Serio Condo.
2 out of 5
by A verified traveler

Posted 4 Jun 2023
I wouldn't recommend this place unfortunately. I don't like leaving bad reviews but anyone considering staying here should know what to expect. The front door didnt lock and it took three days to fix, the landlord doesn't live here and will send non English speaking "helpers" to sort things out. Expect it will take 3 days minimum so hope it isn't anything urgent. Fixed the blocked bathroom sink myself for this reason. It's still blocked a bit Killed around 3 cockroaches while there. Good luck to you finding the mommy. Amenities are so basic and I was given left behind shampoo etc from last guest. A plastic take away lid for soap bowl. Just no thought given to making a nice experience for guest. It would be such an easy nice touch to just provide some simple toiletries. I could say so much more but the main problem is the internet. It's not high speed. It needed to be "topped up" which towards the end of my stay wasn't done. And in the beginning when it was fixed it took again around 3 days. I had to hot spot use my own data the whole time. Overall don't recommend unfortunately 🙏
Comment from Hotel Management
6 Jun 2023 by Christy, Hotel Management
I think the communication between us is not good, you tell us a problem and we solve it but you didn't give further feedback, so we think it is fixed, especially this last time we topped up the internet is done within the same day, but you tell it is not done till the end of your stay. Please understand we are self-service apartment not hotel. Thanks!
4 out of 5
by A verified traveler

Posted 27 Oct 2022
Give this property 4 out of 5 since the bed was really stiff not my style of comfort and you have to walk across a busy intersection to get too bts
Comment from Hotel Management
12 Nov 2022 by Christy, Hotel Management
Thanks for staying in our apartment!
5 out of 5
by A verified traveler

Posted 14 Oct 2022
Perfect room for those who likes quiet place. 5-10 mins walk to big grocery shop, Lotus and to On nut BTS station. The host is very responsive to messages. Lovely stay overall.
Comment from Hotel Management
12 Nov 2022 by Christy, Hotel Management
Thanks for staying in our apartment!
5 out of 5
by A verified traveler from Riviera Beach

Posted 23 May 2022
The host is very good and responds to messages promptly!
5 out of 5
by A verified traveler

Posted 5 Mar 2022 on Hotels
Clean fully equipped modern condo close to food and BTS. Nice owner.
2 out of 5
by A verified traveler

Posted 20 Feb 2020
Sewer like smell that won't go away as soon as you walk into the unit. Dirty and dusty in general. Towels were old and smelly.
Comment from Hotel Management
20 Feb 2020 by Christy, Hotel Management
Sorry that may I know which room? Will ask staff to check thoroughly. Thanks
5 out of 5
by A verified traveler

Posted 29 Oct 2019
very clean and tidy as pics shown.
Comment from Hotel Management
1 Nov 2019 by Christy, Hotel Management
Thanks Indra! Glad to know that you like the place and welcome to stay at our place again when you come to Bangkok.