Ratings based on 225 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Laredo
Posted 30 Apr 2024
The attention to the customer was near perfection. The elegance of the hotel, the artwork, the music, the hotel's scent was all five stars.
The hotel in general was peaceful and relaxing. Definitely would consider staying there again.
Comment from Hotel Management
2 May 2024 by Sandra Watermann, Hotel Management
Dear Khun Luis,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 21 Apr 2024
one of the best experiences. staffs are super nice and helpful
Comment from Hotel Management
22 Apr 2024 by Sandra Watermann, Hotel Management
Dear Siu Man,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 14 Apr 2024
Best service and facilities (and value) I've had of any hotel I've been to. The area is short walk from the red light district and quite a commercial area (more shopping as less great places to eat) - this was a shortcoming for me but depends what you're after.
Comment from Hotel Management
15 Apr 2024 by Sandra Watermann, Hotel Management
Dear Khun Aditya,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 11 Apr 2024
Staff are very attentive and friendly. Location is perfect , connects to sky train and Central Embassy is next door, 5-10 mins walk to Central World. Cleanliness in the room is the only issue we had, some of the towels are kind of old and there are some stains in the shower stall. If they can provide some fruits in the room daily will be nice.
Comment from Hotel Management
15 Apr 2024 by Sandra Watermann, Hotel Management
Dear Ms. Grace,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 1 Apr 2024
Goodp
Comment from Hotel Management
2 Apr 2024 by Sandra Watermann, Hotel Management
Dear Yat Chun,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler from Scottsdale
Posted 22 Mar 2024
Beautiful property very conveniently located to take the BRT and to walk to many malls /restaurants. We are Expedia Platinum and did get early check in and a room upgrade. However we were given a room next to a service area so heard noises from staff at odd times and carpet in hall seemed to have a musty smell as off the carpet got wet and didn’t dry properly. Biggest complaint is that we were supposed to receive a free breakfast daily because of our VIP status but were told their “contract” with Expedia did not include this. For an Expedia customer we would never have know this and may have made a different room choice. They did give us a complimentary breakfast for the first morning. Again hotel was beautiful, staff friendly and an excellent location to take the train and above ground walkways. We stayed there 6 nights and think we should have been given a better room location and the complimentary breakfast should have been honored.
Comment from Hotel Management
24 Mar 2024 by Sandra Watermann, Hotel Management
Dear Khun Wendy,Thank you for choosing to stay at our property during your recent visit to Bangkok and for taking the time to provide us with your valuable feedback.We're delighted to hear that you found our property beautiful and conveniently located, and that you appreciated the early check-in and room upgrade as part of your Expedia Platinum benefits. However, we deeply regret any inconvenience caused by the location of your room next to a service area and the musty smell in the hallway. Your feedback regarding these issues has been noted, and we will address them promptly to ensure a more comfortable experience for our guests in the future.Regarding the confusion regarding the complimentary breakfast, we sincerely apologize for any inconvenience or misunderstanding. We are currently reviewing our partnership agreements with booking platforms to ensure that all entitlements are clearly communicated to our guests.We're glad to hear that our team provided you with a complimentary breakfast for the first morning, and we appreciate your understanding in this matter. Please know that your feedback is invaluable to us, and we will use it to improve our services and processes moving forward.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 15 Mar 2024
Goog
Comment from Hotel Management
18 Mar 2024 by Sandra Watermann, Hotel Management
Dear Khun Hyunggi,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 14 Mar 2024
Wonderful staff and property with very professional and friendly people! Everything you could ask for and more if you ask !
Comment from Hotel Management
18 Mar 2024 by Sandra Watermann, Hotel Management
Dear Khun Mark,Thank you so much for your glowing review. We're delighted to hear that you had a wonderful experience at our property and that our staff left a positive impression with their professionalism and friendliness.Your kind words mean a lot to us, and we're grateful for your recognition of our team's efforts.We look forward to welcoming you back for another fantastic experience in the future.With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 24 Feb 2024
The service staff was very responsive and helpful!
Comment from Hotel Management
27 Feb 2024 by Sandra Watermann, Hotel Management
Dear Yuet Mui,Thank you for staying with us at Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Sandra Watermann, Hotel Management
Dear Khun Hui,Thank you very much for your response to our survey following your recent visit to Rosewood Bangkok.I'm pleased to hear that you enjoyed your experience with us and we look forward to welcome you back in the near future. With kind regards, Sandra Watermann Managing Director
