Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Wonderful hotel with a distinctive charm like no other. Experience the hospitality of the Oriental Residence, all staff will make you feel like home.
by A verified traveler from Los Angeles
Posted 25 Apr 2024
centrally located
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 14 Apr 2024
The service is great, with great room and great view
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Posted 1 Mar 2024
Great location and super clean
by A verified traveler
Posted 21 Feb 2024
Good service, nice property, amazing semi-buffet breakfast with extensive menu selection (2 free orders pp each day) included. Would definitely recommend.
Comment from Hotel Management
22 Feb 2024 by Nadine Andes, Operations Manager, Hotel Management
Dear Nicholas,We are happy to read that you thoroughly enjoyed your stay and received an outstanding service. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we welcome your nice compliments as a fantastic reward. Once again, thank you for your thoughtful comments. We look forward to have the opportunity of serving you in the future.
by A verified traveler from Port St Lucie
Posted 21 Feb 2024
The beds are very poor and the breakfast was not a buffet and very very slow. Just overall poor quality for price paid.
Comment from Hotel Management
21 Feb 2024 by Nadine Andes, Operations Manager, Hotel Management
Dear Greg,I am sorry to hear about your experience. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. We'll certainly look into improving the quality of our beds and addressing the issues with the breakfast service.Should your travels take you back to Bangkok please do not hesitate to contact me personally and it would be my pleasure to assist with the arrangements. Would be delighted to be able to welcome you back and show you that we can get it right.
by A verified traveler
Posted 3 Feb 2024
Exceptional customer service, clean and comfortable western style beds. Also very helpful with setting up tours and transportation.
Comment from Hotel Management
4 Feb 2024 by Panita, Hotel Management
Dear Mr.Bill,Thank you for your glowing review! We're thrilled to hear that you experienced exceptional customer service during your stay with us.We're also delighted that our concierge team was able to assist you with setting up tours and transportation, making your stay even more convenient and enjoyable.Your positive feedback means a lot to us, and we look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager Front Office
by A verified traveler
Posted 3 Feb 2024
Nice location, easy accees to transportation and excellent staff. Enjoyed our stay in Bangkok.
Comment from Hotel Management
4 Feb 2024 by Panita, Hotel Management
Dear Raymund,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel's location to be nice with easy access to transportation.It's fantastic to know that our staff provided you with excellent service during your time with us.We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager Front Office
