Ratings based on 137 Verified Reviews
4.6 Room cleanliness
3.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Very good location
Comment from Hotel Management
23 Apr 2024 by nalatporn kandnithicoon, Hotel Management
Dear Khun Chia Hui Sarah,Thank you for staying with us during your recent visit to Bangkok. We are glad to discover that you overall enjoyed your stay in our residence. We look forward to welcoming you back for another memorable stay. See you again!Best regards,Pipit Pinmanee, General Manager
by A verified traveler from Surry Hills
Posted 19 Apr 2024
My stay with Oakwood Suites Bangkok was excellent. Check in was seamless and quick, which is always a plus especially after a long flight. The Deluxe 1 bedroom was spacious and clean with all the amenities you need for a great stay. Hotel amenities such as pool and gym were fantastic and clean and what I like about these facilities was that they weren't as busy as normal hotel amenities - a plus for us.
Staff was polite and helpful and overall it was a great stay. I would definitely recommend this to anyone.
In addition, the kitchen and washing machine in the room were a huge plus for us as we can prepare our breakfast and do laundry when needed.
Comment from Hotel Management
24 Apr 2024 by nalatporn kandnithicoon, Hotel Management
Dear Khun Alberto,Thank you for choosing Oakwood Suites Bangkok. We are delighted to discover that you had an excellent stay and enjoyed your time in our spacious and clean apartments, which come with great amenities and facilities in the residence. The eighth floor features a well-sized pool, a Resident’s Lounge, a small Library, a nicely appointed Children’s Playroom, and one of the biggest gyms in this area.All the apartments feature convenient amenities such as microwaves, washing machines, decent-sized refrigerators, among other items, ideal for both business and leisure travelers on short and extended stays. The One- and Two-Bedroom Apartments even have built-in kitchens with proper cooking facilities.Your compliments to our polite and helpful team members are much appreciated and have been shared with everyone; thank you on behalf of everyone.We most certainly look forward to continuing to welcome you to your home in Bangkok. See you soon again!Best regards,Pipit Pinmanee,General Manager
by A verified traveler
Posted 3 Mar 2024
Great location, close to shopping etc yet peaceful and quiet
Comment from Hotel Management
4 Mar 2024 by nalatporn kandnithicoon, Hotel Management
Dear Khun Marc-Daniel,We appreciate your time to provide us with your wonderful feedback on your recent stay and are delighted that you enjoyed the peaceful and quiet residence. As you so nicely mentioned, our location is so conveniently located and just minutes away from luxurious shopping malls, the BTS system and many other establishments around this area.It would be a great pleasure to welcome you back for another comfortable stay during your next trip to Bangkok. We look forward to it! Best regards,Juliane Paech, General Manager
by A verified traveler
Posted 3 Mar 2024
Amazing location and great places to eat. Staff is really friendly. The hotel cafe is alright but other than that highly recommend this place. Great gym, great staff, really clean!
Comment from Hotel Management
4 Mar 2024 by nalatporn kandnithicoon, Hotel Management
Dear Khun Tamanna,Thank you for choosing to stay at Oakwood Suites Bangkok and for your time in providing us with your valuable feedback.We are thrilled that you enjoyed the apartment and the facilities in the residence. The 8th floor features a well-sized pool, a Resident’s Lounge, a small Library, a nicely appointed Children’s Playroom and one of the biggest gyms in this area. Your kind words on the friendly team have been shared, thank you on their behalf. We most certainly look forward to welcoming you back during your next trip to Bangkok to relive those memories.Best regards, Juliane Paech, General Manager
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
25 Mar 2024 by nalatporn kandnithicoon, Hotel Management
Dear Khun Umapon,We appreciate your time providing us with your wonderful feedback on your recent stay. It is a delight to discover that you enjoyed your time in our comfortable apartment in the residence. We all look forward to welcoming you back again very soon for another most enjoyable stay.
by A verified traveler from Singapore
Posted 25 Jan 2024
I'm not sure what the VIP amenities are and didn't take advantage of them. However, the room was very well appointed and comfortable.
There was an issue with the bedroom air-conditioner controls, kept getting colder and colder even when I set to 23-24 at night, it went down to 21 by morning.
Comment from Hotel Management
26 Jan 2024 by Nalatporn Kandnithicoon, Hotel Management
Dear Khun Anuchar Avery,Thank you for choosing Oakwood Suites Bangkok. We are happy to see that you enjoyed your stay in our well-appointed and comfortable apartments in the residence. However, we took note of your comment regarding the AC issue and sincerely apologize for the inconvenience this caused. We wish you would have contacted us during your stay and allowed us to rectify and assist you the right way. Never hesitate to contact any of our team members if there is anything broken, not working properly or services are inconsistent. We cannot help, fix, or rectify things if we do not know what is going wrong. Despite some mixed experiences, for which we apologize, we would appreciate the opportunity to welcome you back for a more comfortable stay. Best regards,Nalatporn Kandnithicoon, Guest Relations Officer
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
5 Feb 2024 by Nalatporn Kandnithicoon, Hotel Management
Dear Khun Lisa,Thank you for choosing Oakwood Suites Bangkok.Although you enjoyed the comfortable apartment in the residence, we are sorry to see that other areas of your stay were not to your complete satisfaction from the score rating. We look forward to hearing from you with more information, which would help us to improve our services further. Our apologies for an unsatisfactory stay. Best regards,Nalatporn Kandnithicoon, Guest Relations Officer
by A verified traveler
Posted 1 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by Juliane Paech, General Manager, Hotel Management
Dear Khun Sau Hing,Thank you for choosing Oakwood Suites Bangkok. However, it seems your stay was not as comfortable as it should have been reflecting on the overall score.It would be nice to find out more on what we could have done to make your stay even more enjoyable, especially for the amenities and services and would welcome additional feedback. We do hope to have the pleasure of welcoming you back again during your next trip to Bangkok.Best regards,Juliane Paech, General Manager
by A verified traveler
Posted 30 Nov 2023 on Orbitz
This location is close to malls, food ,transportation and entertainment. This staff is incredible. Miss Bow and the rest are helpfull and friendly. They can speak almost every language and help with how to navigate the city with ease. Great stay.
Comment from Hotel Management
1 Dec 2023 by Juliane Paech, General Manager, Hotel Management
Dear Khun john,Thank you for choosing Oakwood Suites Bangkok and for your time providing us with your amazing feedback.We are overjoyed that you had a most pleasant time in our residence. Moreover, we are happy to see that you found the location to be convenient. Besides the BTS sky train, there are also luxurious shopping centers, a large array of restaurants and various other establishments all within walking distance, making it ideal to explore this vibrant city. Your compliments to Khun Bow and the team are much appreciated and have been shared with them; thank you on everyone’s behalf. It is always very inspiring to know, that their efforts and dedication are valued. It would be our great pleasure to welcome you back for another memorable stay.Best regards,Juliane Paech, General Manager
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Juliane Paech, General Manager, Hotel Management
Dear Khun SHINJI,Thank you very much for choosing to stay at Oakwood Suites Bangkok and for reviewing your experiences with us. We are delighted to read that you had an amazing stay and enjoyed the facilities in the residence. We all look forward for the opportunity of welcoming you back again for another memorable stay. Best regards,Juliane Paech, General Manager
