Ratings based on 954 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great housekeeping and front desk staff dining staff needs training took ready eggs turned them over when I asked for over easy nite chef burned my bacon and the burger bun not edible. When leaving bell boy used his personal phone to call a taxi. Got in the taxi no meter wife suspected something. Asked driver with no name for cost to airport was told 800 baht. She said that was not right. Driver called her stingy. Got out 50 feet from hotel. Took another taxi from street cost 400 baht with tolls and tip. Bell services should not call taxi friends to take guests anywhere.
by A verified traveler
Posted 16 Apr 2024
Great location friendly helpful staff
by A verified traveler from weston
Posted 15 Apr 2024
Overall a good stay for the price
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 16 Mar 2024
Excellent staff, friendly, helpful and very pleasant
by A verified traveler
Posted 4 Mar 2024
Nice place
by A verified traveler
Posted 23 Feb 2024
by A verified traveler
Posted 23 Feb 2024
Very convenient as close to BTS. Rooms are not up to the same standard as other novatels we stay at. Rooms look run down, along with internal building decor.
by A verified traveler
Posted 22 Feb 2024
An older hotel in a great location. Need to upgrade rugs but otherwise great!
by A verified traveler
Posted 17 Feb 2024
