Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit Warm regards,
by A verified traveler
Posted 21 Mar 2024
Beautiful clean and amazing selection for breakfast just bad location / far from everything
Comment from Hotel Management
1 Apr 2024 by Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit Warm regards,
by A verified traveler from Los Angeles
Posted 18 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit Warm regards,
by A verified traveler
Posted 13 Feb 2024
Increase more good variety
Comment from Hotel Management
12 Mar 2024 by Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit Warm regards,
by A verified traveler
AMAZING
Posted 17 Jan 2024 on HotelsComment from Hotel Management
24 Jan 2024 by Warm regards, Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
31 Jan 2024 by PETER LUCAS Complex General Manager Bangkok Marrio, Hotel Management
Dear valued Guest,Greetings from the Bangkok Marriott Hotel Sukhumvit!Thank you very much for taking the time to complete the guest survey concerning your recent stay at the Bangkok Marriott Hotel Sukhumvit.From your scores, we can see that we did not meet your expectations and we sincerely apologize.In order to improve, We would like to know if there is any additional feedback you might be able to share(e.g. Cleanliness, Staff Service, F&B Satisfaction,Food Quality Satisfaction, Maintenance/Upkeep, Design/Décor)If there is anything special that we can do to make an impressive experience with us, please do feel free to let us know.We look forward to welcoming you back again soon.Sincerely,
by A verified traveler
Posted 5 Jan 2024
The rooftop bar has a world-class view. The dining in general at the hotel is fantastic. The location is near many attractions. There is also a market walking distance from the hotel which added to the convenience.
Comment from Hotel Management
24 Jan 2024 by Warm regards, Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit
by A verified traveler
Posted 5 Jan 2024
Housekeeping services were sub standard to say least. Had to call reception to get room cleaned. Used towels were not removed. Dust everywhere. Lifts take forever to come. Not at all a 5 star property.
Comment from Hotel Management
24 Jan 2024 by Peter Lucas Complex General Manager, Hotel Management
Dear valued Guest,Warm Greetings from Bangkok Marriott Hotel Sukhumvit!On behalf of the team, I was sorry to read that you were disappointed about your experience. I regret to learn we were not able to live up to the high expectations that you rightfully had when coming to our hotel. It’s our highest priority to ensure guests are well taken care of and it’s unfortunate to know that was not your experience. I take your feedback very seriously and would like to sincerely apologize for the less-than-positive experience. Your feedback has been shared with our Management team to address the problem and prevent future occurrences.I look forward to welcoming you back and request you to write to our reservation team directly and give me and my team an opportunity to take care of all the details of your stay.Once again my most sincere and humble apologies for your last experience and apologize to you personally for your last stay in our hotel.Please stay safe and healthy.Sincerely,
by A verified traveler
Posted 3 Jan 2024
The staff at the property was really good. Our room wasn't ready upon arrival but it was also New Year's Eve and the hotel was very busy. In general the room was very nice and clean, hotel staff was great. Roof top view was very nice.
Comment from Hotel Management
24 Jan 2024 by Warm regards, Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Warm regards, Bangkok Marriott Hotel Sukhumvit , Hotel Management
Dear valued Guest, Many thanks for staying with us. We appreciate your feedback and we are happy to hear that you have enjoyed your stay with us.We do hope to welcome you back very soon here at the Bangkok Marriott Hotel Sukhumvit
