Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
excellent hotel and great staff
Comment from Hotel Management
17 May 2024 by gong, Hotel Management
Dear Shaun,Thank you very much for the review and feedback that I will share with the team. Looking forward to seeing you again in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 5 May 2024
We had a good stay ate Maitria hotel. The staff was excellent; very helpful and courteous. The location is also great-- very close to Terminal 20 (walkable) and also Asoke BTS station. There is a cafe within the hotel that serve breakfast and that was a nice bonus.
The amenities and the room were a little below our expectations though. We had an issue with the sink clogging on our first day and the bathroom amenities were very bare bones (no iron/ironing board in the room either).
Comment from Hotel Management
5 May 2024 by gong, Hotel Management
Dear Shruti,Thank you for your feedback that I will share with the team for improvement, however for iron/ironing board is on request, so next time you can call our staff. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Vancouver
Posted 30 Apr 2024
Place is so nice and super cozy close to bothe MRT and BTS lines also Emsphere is within walking distance 5 mins Noom was really grest and helpful staff greets us no matter the time of day either leaving or returning will stay again
Comment from Hotel Management
1 May 2024 by gong, Hotel Management
Dear sam,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 17 Apr 2024
Easy to go everywhere near shopping mall. A lot of restaurants .
Comment from Hotel Management
17 Apr 2024 by gong, Hotel Management
Dear Khun Sataporn,Thank you for your positive review. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 16 Apr 2024
Great hotel
Comment from Hotel Management
16 Apr 2024 by gong, Hotel Management
Dear Antony,Thank you for your compliment. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Jersey City
Posted 9 Apr 2024
This is an absolutely beautiful hotel with amazing amenities. The staff were extra attentive and informative.
Comment from Hotel Management
10 Apr 2024 by gong, Hotel Management
Dear Dwayne,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Lovely hotel in a relatively quiet Soi. Staff are fantastic and this has become my regular go to hotel when in Bangkok
Comment from Hotel Management
1 Apr 2024 by gong, Hotel Management
Dear Russell,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Lafayette
Posted 31 Mar 2024
Comment from Hotel Management
21 Apr 2024 by gong, Hotel Management
Dear Ingrid Cellona,Thank you for rating us on Expedia. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Fremont
Posted 23 Mar 2024
Nice clean modern room the breakfast was good and they served different items everyday. Walkable to Terminal 21 shopping mall with a good food court and stores for shopping
Comment from Hotel Management
23 Mar 2024 by gong, Hotel Management
Dear Ralph,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 16 Mar 2024
Reception staff polite and helpful. The room was clean, adequate storage space and functional kitchen although only used the fridge. Location was excellent, within walking distance of shops and nightlife, and near metro.
Comment from Hotel Management
18 Mar 2024 by gong, Hotel Management
Dear Lorraine,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
