Ratings based on 715 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
It was so bad
Comment from Hotel Management
16 Apr 2024 by TOTO, Hotel Management
Dear Khun Jane,Thank you for staying with us at La Petite Salil Sukhumvit 11 and for taking the time to share your feedback.We are sudden to learn your recent visit to the hotel didn't meet the expectation and I would sincerely appreciate to learn more about your experience as we aim to always improve our service to deliver seamless moments to all our guests.While we cannot change the past, we hope to be able to make amends for the future so, kindly do contact me directly to make improvements in our service and attention to the guest experience.Kind regards,La Petite TotoOperations Manager
by A verified traveler
Posted 22 Feb 2024
All around is very good and the lady at the front is very nice and sweet and very helpful at everything we asked I think her name is Praew.
Comment from Hotel Management
26 Feb 2024 by TOTO, Hotel Management
Good Afternoon Enrie,We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, including Khun Praew whom you mentioned. I will ensure to share this feedback with her and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Look forward to welcome you back soon.Your next new experience awaits.All the best, La Petite TotoOperations Manager
by A verified traveler
Posted 10 Feb 2024
Very very small room. Noises outside. But very clean
Comment from Hotel Management
15 Feb 2024 by TOTO, Hotel Management
Dear Khun Graeme,Thank you for choosing La Petite Salil Sukhumvit 11 and for taking the time to provide feedback of your experienceI would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Please know that your feedback is extremely valuable to us and rest assured that we will share your feedback with regards to the noise to the team so we can provide a better experience in the future. I hope you will give us a chance by staying with us again with the best service from my personal taking care you.Kind regards,La Petite TotoOperations Manager
by A verified traveler
Posted 25 Jan 2024
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 22 Jan 2024
Great service and great value for money
Comment from Hotel Management
25 Jan 2024 by TOTO, Hotel Management
Good Afternoon Khun Ross,Thank you so much for taking your time to review us La Petite Salil Sukhumvit 11 and share your experience with other users. We are delighted to read that you had a pleasant experience staying with us recently. We really appreciate your kind time reviewing us here. We hope that you also enjoy exploring Bangkok!Thank you so much for choosing us and we hope to have the opportunity to welcome you back in the near future.Your next new experience awaits.All the best, La Petite TotoOperations Manager
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 14 Jan 2024 on Hotels
Location is good. Room and amenities good. Services friendly. They showed appreciation for frequent customers, which is well appreciated.
Comment from Hotel Management
18 Jan 2024 by TOTO, Hotel Management
Good Afternoon Sang,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Looking forward to welcoming you to La Petite Salil Sukhumvit 11 again, when the time has brought you back to Bangkok in the future. Your next new experience awaits.All the best, La Petite TotoOperations Manager
by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Good overall Hotel
Posted 28 Dec 2023 on HotelsGreat hotel with great location. Very close to bars and restaurants. Although the room had very thin windows which meant it wasn't very quiet late night when DJs were in full flow in the bars downstairs
Comment from Hotel Management
31 Dec 2023 by TOTO, Hotel Management
Dear Prakhar,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at La Petite Salil Sukhumvit 11 and appreciate your compliments of our hotel location. However, we have noted your concern regarding the noise which has been discussed with our team for improvement.We certainly look forward to welcoming you back again soon.Kind regards, La Petite TotoOperations Manager
