Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Great budget hotel. Great value. Great location. I’ve stayed here many times. The friendly staff , gardens, breakfast buffet, and location are the most notable things about IBIS Bangkok Riverside.Keep in mind that this is a budget hotel. The rooms are basic. Don’t expect 5 star hotel amenities. Staff and services are excellent. I’ve stayed here at least 40 times and have no complaints. Great value for this location by the river in Bangkok. If you’re wanting a luxury hotel experience you’ll have to pay at least triple what IBIS charges.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,It’s our pleasure to read your positive review of our hotel and the team members.We are glad that you found our great budget hotel, great value, great location and friendly staff and enjoyed the breakfast buffet. We will be sharing your review to all team members as a form of encouragement to motivate them to strive further.All of us at the ibis Bangkok Riverside look forward to your next stay with us.Warmest regards,Patcharaporn Rattanasaenghirun – General Manageribis Bangkok Riverside
by A verified traveler
Posted 16 Apr 2024
IBIS Riverside is my favorite place to stay while in Bangkok. This is a very popular and busy hotel. . As most of the hotels along the river are. It’s always booked up.
• The staff are efficient, knowledgeable, helpful, kind and just genuinely friendly.
•The garden, patio areas, and pool area, as well as the view of the river is surprising to find in a budget hotel.
•The hotel is within walking distance to the ferry boat to take you to one of the main piers/ Sathorn Pier. From there you’ll be able to use various boats to take you to all the major attractions along the Chao Phraya River. The MRTtrain is located there too.
•I’d recommend paying extra for the breakfast buffet at the hotel. it’s very good with an amazing variety of choices. I always choose to eat on the patio by the river.
•The rooms are basic, but clean and comfortable with cold AC, and plenty of hot water.
•The rooms with a view of the river and gardens are my favorite rooms.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,Thank you for staying at the ibis Bangkok Riverside.We value your positive compliments on the service and overall positive experience which serves as a great encouragement to us.Rest assured that we will strive to continue in improving service excellence in all area. Thank you again and we certainly hope to see you again soon!Warmest regards,Patcharaporn Rattanasaenghirun – General Manageribis Bangkok Riverside
by A verified traveler
Posted 15 Apr 2024
Beautiful setting on the Chao Phraya River.
Comment from Hotel Management
18 Apr 2024 by Aoy, Hotel Management
Dear Mr.Eugene,Very happy to read that you had an enjoyable stay with us and you like our hotel location.I look forward to the next opportunity to welcome you back to the ibis Bangkok Riverside on your next holiday in Thailand.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler
Posted 12 Apr 2024
Great
Comment from Hotel Management
12 Apr 2024 by Aoy, Hotel Management
Dear Khun Sida,Thank you for taking the time to share and I hope that we will welcome you back to the ibis Bangkok Riverside again soon.Warmest regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler
Posted 9 Apr 2024
Beautiful garden, patio and pool area. Right on the river. Relaxing atmosphere. Great value for this location. Breakfast buffet is perfect too.
Comment from Hotel Management
10 Apr 2024 by Aoy, Hotel Management
Dear Mr. Kathern,Thank you for choosing to stay with us.Feedbacks from our customers are sincerely useful in maintaining our high standards and I am pleased to read that you were happy with our relaxing atmosphere area, great value and perfect breakfast.Once again thank you and we look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun- General ManagerIbis Bangkok Riverside
by A verified traveler
Posted 4 Apr 2024
Great value for this location on the Chao Phraya River. Beautiful garden with excellent view of the river boats, but the absolutely best thing about this hotel is the staff! This is my favorite hotel in Bangkok( I’ve stayed here A Lot). Comfortable rooms; no complaints. Great breakfast buffet too. Large patio and pool alongside the river.
Comment from Hotel Management
7 Apr 2024 by Vinod, Hotel Management
Dear Kathern,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel and that our staff contributed to making your visit memorable. Your compliments regarding our beautiful garden, excellent view, comfortable rooms, and breakfast buffet are greatly appreciated.We strive to provide exceptional service to all our guests, and we are thrilled to know that we have succeeded in meeting your expectations. Your continued loyalty is invaluable to us, and we look forward to welcoming you back to our hotel in the future.Sincerely,Vinod Singh Negi, Operations Duty Manager.
by A verified traveler
Posted 1 Apr 2024
Staff is amazing! (I’ve stayed here about a dozen times.) Very good breakfast buffet with numerous delicious choices of food both Thai and Western. Staff is cheerful and very helpful with luggage, transportation, where to shop, tourist map, etc. Beds are comfortable with clean sheets and towels. Convenient to pier, ferry, express boats to ICON SIAM and the hotel has a shuttle to the MRT (commuter train). Good Thai food restaurants nearby Also, a 7-11 for essentials. IBIS Bangkok Riverside is my favorite hotel in Bangkok.
Comment from Hotel Management
6 Apr 2024 by Vinod, Hotel Management
Dear Kathern ,Thank you for your continued patronage and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our amazing staff, breakfast buffet, comfortable accommodations, and convenient location.Your kind words serve as great encouragement for our team to continue delivering exceptional service to all our guests.We look forward to welcoming you back to IBIS Bangkok Riverside on your next visit to Bangkok.Sincerely,Vinod Singh Negi, Operations Duty Manager.
by A verified traveler
Posted 24 Mar 2024
Is okay
Comment from Hotel Management
10 Apr 2024 by Aoy, Hotel Management
Dear Mr.Hung Chi,Thank you for taking the time to evaluate us on your experience at the Ibis Bangkok Riverside.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Aoy, Hotel Management
Dear Khun Wiphawadee,Thank you for taking the time to evaluate us on your experience at the Ibis Bangkok Riverside.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We look forward to welcoming you back in the near future.Kind regards,Patcharaporn Rattanasaenghirun – General Manager ibis Bangkok Riverside
by A verified traveler
Posted 4 Mar 2024
Above expectation
Comment from Hotel Management
6 Mar 2024 by Vinod, Hotel Management
Dear Brad,Thank you immensely for your valuable feedback. We are thrilled to hear that your experience exceeded expectations. Your satisfaction is our top priority, and we are committed to maintaining this standard of excellence.Looking forward to welcoming you back soon. Sincerely,Vinod Singh Negi, Operations Duty Manager.
