Ratings based on 283 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2020 on Hotels
Comment from Hotel Management
15 Jan 2020 by Thanawuth, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 10 Jan 2020 on Ebookers
The room are looking old and needs updating
Every time I had shower the floor got very wet
Bath had black stains in bottom didn’t look very pleasant
Nice hotel staff and good good pool
Comment from Hotel Management
15 Jan 2020 by Thanawuth, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
Sincerely,
by A verified traveler from Tokyo
Posted 15 Aug 2019
property itself is relatively old, not renovated.
Janitors are working properly to keep cleanliness, but it’s too old to take care by themselves.
There was water leaking from Toilet, tho engineer just came and fixed.
Staffs are relatively good but not what I expected from the reviews like”all staffs are so cheerful and kind “
The most difficult time was on my departure day. They didn’t help me to get the proper taxi to the airport. Fortunately I used to live in Thailand and could get by myself, but it all took 20mins to just to pick a taxi.
Good points are; spacious room, Location, well equipped gym, nice pool and Free Drinking water bottle service.
Comment from Hotel Management
20 Aug 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your feedback.
by A verified traveler
Posted 11 Aug 2019 on Hotels
Comment from Hotel Management
14 Aug 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your support in our hotel and we do hope that you'll always choose our hotel as your second home every time you visit Thailand. We are very pleased to know that you have enjoyed your stay with us and that we were able to satisfy your needs.
by A verified traveler
Posted 16 Jun 2019 on Hotels
Comment from Hotel Management
18 Jun 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your support in our hotel and we do hope that you'll always choose our hotel as your second home every time you visit Thailand. We are very pleased to know that you have enjoyed your stay with us and that we were able to satisfy your needs.
by A verified traveler
Posted 10 Jun 2019
Friendly staff, toilet and bath are old.
Comment from Hotel Management
12 Jun 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your feedback.
by A verified traveler
As alway exceptional hospitality.
Posted 11 Apr 2019 on HotelsAlways a fantastic stay wether for 1 night or 3 always plenty of things to do in the area.
Comment from Hotel Management
2 May 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your support in our hotel and we do hope that you'll always choose our hotel as your second home every time you visit Thailand.
by A verified traveler
Posted 21 Mar 2019 on Hotels
Comment from Hotel Management
22 Mar 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you very much for your support in our hotel and we do hope that you'll always choose our hotel as your second home every time you visit Thailand.
by A verified traveler
Posted 10 Feb 2019
There are much nicer hotels around for this price. Moody staff, the room we had needs a facelift
Comment from Hotel Management
13 Feb 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you for your feedback, we will pass this information to our team.
by A verified traveler from UK
Posted 5 Feb 2019
Centre of Sukhumvit area so good location and hotel exterior and huge lobby look impressive enough but It’s window dressing. We stayed in the Executjve suite section covering the top floors with exclusive access to the Executive Lounge and paid a little extra for it. However once you leave the lift you face the reality of an uncared for, dirty and outdated interior. It urgently needs a complete facelift. We were on the 27th floor and had trouble sleeping due the the excessive traffic noise which wasn’t helped by the lack of double glazing. Overall ok for s night or two but don’t expect too much
.
Comment from Hotel Management
6 Feb 2019 by Thanaporn, Hotel Management
Dear Valued guest,
Thank you for your feedback, we will pass this information to our team for further actions.
