Ratings based on 730 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Hotel was just okay. The room was tired looking. The bed was very hard with a few lumpy springs. Having a washing machine in the room was a plus. The breakfast was the best part. Lots of fresh selections.
by A verified traveler
Posted 20 Mar 2024
Clean, friendly staff, nice pool and hot tub area, spacious room, safe area.
by A verified traveler
Posted 2 Mar 2024
We stayed for three nights on arrival on our first trip to Thailand. The staff were pleasant and helpful. The room, though a little tired, was spacious and clean. Nice pool (open until 10 pm so you can swim after dinner, which was nice). Beds are hard, but that's common in Thailand, we've since learned. Excellent breakfast. Easy to get to BTS for traveling around the city.
We would definitely stay again.
Comment from Hotel Management
7 Mar 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear PATRICIA,Thank you for choosing our hotel for your first trip to Thailand! We're thrilled to hear that you found our staff pleasant and helpful.We apologize that the room felt a little tired. We are continuously working on improvements and renovations to ensure all our rooms meet our guests' expectations. We're glad you enjoyed the spacious and clean room, the pool hours, and the breakfast. We take pride in offering these amenities to our guests.Thank you for sharing your feedback about the bed firmness. While firmer beds are typical in Thailand, we appreciate you bringing this to our attention. We will consider your feedback for future improvements.We're delighted you would consider staying with us again! We would be happy to welcome you back on your next trip to Bangkok.
by A verified traveler
Posted 24 Feb 2024
Good value for the price
Comment from Hotel Management
12 Mar 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Donna,Thank you for your 4-star review! We’re glad you enjoyed your experience at Cape House Hotel, Bangkok and hope to see you again soonSincerely yours,
by A verified traveler
Posted 22 Feb 2024
Use of Executive Lounge.Breakfast varied and plentiful.The italian restaurant was a very welcome at the end of a busy day.Complintary Cape House Teddy Bear..thank you.
Thank you also for my Surprise Birthday Cake and Card signed by the staff..such a lovely surprise.
Comment from Hotel Management
12 Mar 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Christine,Thank you so much for your kind review! We're delighted you enjoyed the Executive Lounge, breakfast selection, and our Italian restaurant.We're thrilled the complimentary Cape House Teddy Bear and surprise birthday cake made your stay even more special. It was our pleasure to celebrate with you!We hope to welcome you back again soon.Sincerely yours,
by A verified traveler
Posted 22 Feb 2024
The Cape House was way beyond our expectations. We were thinking it would be a solid business class hotel, which it was in many ways, but the extras made it special. First, we got there at 7 am, and it was way too early to check in, but they gave us access to the fitness center and lounge, so we showered, relaxed a bit and were on our way to explore. Turns out, via a cut through, they are really close to not one, but two different subway lines. Made it much easier. The staff told us exactly what to do. Upon getting our room, it was great: kitchen, living room and nice bedroom. Staff was helpful throughout our stay, and on the day we checked out, we used the lounge until it was time to hit the airport.
Comment from Hotel Management
12 Mar 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Armistead,We're so glad Cape House Hotel exceeded your expectations! It sounds like the early access to the lounge and fitness center, coupled with the convenient location, made your arrival a breeze.We appreciate your kind words about the staff's helpfulness – it's our pleasure to make your stay as comfortable as possible. We're happy to hear you enjoyed the spacious room and the lounge facilities on your departure day. We hope to welcome you back again soon.Sincerely,
by A verified traveler
Posted 21 Feb 2024
Cape House is always welcoming and the rooms are fantastic-- more like your own apartment than a hotel room. Also nice that each of the rooms is slightly differently structured and appointed. Always a favorite stay in BKK
Comment from Hotel Management
12 Mar 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Sean, Thank you for taking the time to review your stay at Cape House Hotel. I'm so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.Sincerely yours,
by A verified traveler
Posted 6 Feb 2024
A Calm hotel..in the hustle and bustle of Bankok.
Accessible to the sky train..
Executive lounge..lovely to use at the end of a busy day sightseeing,
with Tea/Coffee ..Snacks available complimentary. The restaurant for dinner was good..The rooms just lovely.
Comment from Hotel Management
7 Feb 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Christine,We are so glad to hear that you love our services. Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We hope to see you back in the future.Sincerely yours,
by A verified traveler
Posted 2 Feb 2024
Very Spacious ..A one bedroom apartment..Washing Machine..
Use of Executive Lounge with complimentary Tea/Coffee..snacks..etc..location very convenient for Skytrain..
Complimentary Teddy Bear..
Breakfast plenfiful and lots of choice..cannot fault Cape House in any way.
Comment from Hotel Management
7 Feb 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Christine,We are so happy to hear that you enjoyed your stay with us, good services and love our complimentary Teddy Bear. we look forward to the pleasure of serving you again in the future.Sincerely yours,
by A verified traveler
Posted 23 Jan 2024
Room was clean and comfortable. Really great for a longer stay as there was a living room and a kitchen. I could not get the TV to work though. The breakfast buffet was nice - not as large as others I have seen but a nice selection of western and asian breakfasts. Pool is kinda small but it's on the 16th floor so that's nice. MRT station is very close - easy to walk and a safe area at night.
Comment from Hotel Management
7 Feb 2024 by Cape House Hotel, Bangkok Management, Hotel Management
Dear Amanda,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Sincerely yours,
