Ratings based on 38 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024
The property was clean, and the front desk people were very helpful and spoke english. It is close to the train night market which was nice. I just wish our shower curtain and shower walls were washed a bit more throughly.
by A verified traveler from Cromwell
Posted 22 Nov 2023 on Orbitz
The hotel was close to my hospital location. The bed was not comfortable but everything else was good. The buffet breakfast was also good. Overall the hotel was an excellent value!
by A verified traveler
Posted 21 Mar 2020
Staff were very friendly and helpful, location is great.
by A verified traveler
THIS HOTEL , RESONABLE TO STAY FOR STOP OVER
Posted 20 Mar 2020 on Hotelsby A verified traveler from Kuala Lumpur
Posted 29 Nov 2019 on Ebookers
The language barrier with front desk makes simple request become pain. The hotel bed felt like concrete. Since The most hotel reviews was made 4 years ago , and it seems to be great , I booked for 12 night . But I left on 7th nights With no refunds .. .I got to get new mattress to place on top of the bed hotel or there is no way in hell you can rest to sleep .. the WiFi is bad. Not stable . The breakfast not friendly to westerner .. no carpet in room too .. seems like 2 star hotel when it claim as 5 star .. sorry for my honesty.
by A verified traveler
Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
12 Sep 2019 by Vipaporn, Hotel Management
Dear Value Guest,
Thank you for your time to posting review.
Hope to welcome you back soon.
Best Regards,
by A verified traveler
Posted 18 Jul 2019
Comment from Hotel Management
28 Aug 2019 by Bay Hotel Srinakarin, Hotel Management
Dear Guest,
Thank you for choosing stay with us and take time to comment.
Best Regards,
by A verified traveler from Australia
Posted 29 Jan 2019
We arrived at the hotel late at night and upon checking in we entered the room and it was so old and furniture looked unclean. The beddings were dirty and the airconditioning made noise. The bed was like rock solid. I had booked the hotel for 5 nights however i checkout the very next day and went to another hotel. The money was ofcourse not refunded. I would never recommend this hotel to anyone. Very disappointed
Comment from Hotel Management
6 Feb 2019 by Saranyapat Praserssuk, Hotel Management
Thank you for comment. We will approve for good clean and renovation soon.
by A verified traveler
no hot water
Posted 4 May 2018
Pros: aircon and bed were good
hot water in shower did not work, rained hard and water leaked in through window
by Brian from haywards heath
Worst hotel in SE Asia
Posted 27 Jan 2016 on HotelsThis is a horrible hotel. It's 21st century and such a big hotel does not have reliable wifi. We had to call a technician and move room 4 times just to get a signal - just not good enough. The 4th room was like a sauna and the aircon was faulty - it took 5 hours to get to a reasonable temperature. The bathroom was dirty and the toilet didn't flush. I requested a late checkout as I had a late flight but had to pay an extra 1000THB. The hotel is NOT near the airport - it is a 30 minute taxi ride. The hotel is on a very busy road with nothing of interest nearby - the closest restaurant is at Big C about 25 minute walk across a footbridge. An aweful experience at a rundown dump. I will never return and I do not recommend this hotel to anyone!
