Ratings based on 635 Verified Reviews

3.1 out of 5
74% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 May 2024
Very friendly staff, and location. Excellent dining options in shopping center across the street.
4 out of 5
by A verified traveler

Posted 6 Mar 2024
10min from Phrom Phon St. and 15min walk from Asok St. Location is good. Hot water is not plenty, just enough. And wifi password is only 1or2 devices/room. It is not enough.
Comment from Hotel Management
27 Mar 2024 by KEN, Hotel Management
We are sorry for the inconvenience that you have experienced. We realize that this was not the product that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding. Sincerely,
3 out of 5
by A verified traveler

Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by KEN, Hotel Management
We are sorry for the inconvenience that you have experienced. We realize that this was not the product and service that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding. Sincerely,
5 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by KEN, Hotel Management
Thank you so much for your feedback, [you put a big smile on our faces!] Our team is hard at work trying to continuously improve our [product/service] and it’s always rewarding to hear kind words. We love that you love us :). Sincerely yours,
2 out of 5
by A verified traveler

Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by KEN, Hotel Management
We are sorry for the inconvenience that you have experienced. We realize that this was not the product and service that you expected, and I apologize for any trouble that we may have caused. We will do our best to correct the situation as soon as possible and ensure that this does not happen again. Thank you for your patience and understanding. Sincerely,
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023 on Hotels