Ratings based on 1,066 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Nice property, great staff
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Marie,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 31 May 2024
The way the odd spots of wet mold in corners but nothing too concerning, however the staff were great very helpful, spoke good english and understood my queries, they also provided cash exchange (i had 1000 baht and wanted to change it to 100s because of how inconvenient it was), showers and toilets were completely fine and worked well, the pool was nice and clean, and the location is right across the road from Samyan Mirtown a mall me and my Gf liked to go to often, and good luggage service that i was able to keep my luggage while i went out shopping, and even on the last day i was there they allowed me to keep my luggage there despite checking out which was nice. Although it didn’t feel 5* it was pretty decent and me and my Gf enjoyed our stay.
Comment from Hotel Management
4 Jun 2024 by Thanapark.c Front Office Manager, Hotel Management
Dear Ronin,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 31 May 2024
The hotel is conveniently located and gives an all round good service.
Comment from Hotel Management
31 May 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Jane Elizabeth,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 24 May 2024
Very satisfied
Comment from Hotel Management
27 May 2024 by Thanapark.c Front Office Manager, Hotel Management
Dear Efumi,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 18 May 2024
Was a decent hotel to stay overnight. Had hot water but the shower towels were tattered and the bed was two beds pushed together. Was in a good spot for getting around.
Comment from Hotel Management
20 May 2024 by Thanapark.c Front Office Manager, Hotel Management
Dear Christine,We would like to take this opportunity to thank you for your kind support and comment.Please accept my sincere apology for the inconvenience it may have caused you. We take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations.We hope that we will have an opportunity once again to serve you for the next visit soon.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 16 May 2024
Location was good
Comment from Hotel Management
21 May 2024 by Thanapark.c Front Office Manager, Hotel Management
Dear Kathleen,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
by A verified traveler from Lake Forest Park
Posted 15 May 2024
Very nice hotel services, amenities and staff. Room was a little dated.
Comment from Hotel Management
20 May 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Lance,Thank you very much for taking your time to share your experience with us.We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 13 May 2024
convenient location. The lobby is nice but the room is a bit outdated. Overall it's clean and comfortable.
Comment from Hotel Management
14 May 2024 by Thanapark C. Front Office Manager, Hotel Management
Dear Anny,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
by A verified traveler
Posted 12 May 2024
Great stay! Would recommend for only a few nights!
Comment from Hotel Management
14 May 2024 by Thanapark.c Front Office Manager, Hotel Management
Dear Pablo,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
