Ratings based on 1,271 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Customer service was not best and manager did very little to make our stay great.
by A verified traveler
Posted 12 May 2024
Very accommodating, friendly, clean hotel
by A verified traveler
Posted 10 May 2024
Great gem in the mountains!
Comment from Hotel Management
10 May 2024 by The Rimrock Resort Hotel, Hotel Management
We are so happy to hear you thought so. Thank you for the perfect rating!
by A verified traveler
Posted 6 May 2024
Staff was great!
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
We are delighted to hear you thought so. Thank you for the perfect score!
by A verified traveler
Posted 4 May 2024
Beautiful gorgeous hotel in stunning location. Friendly helpful staff. Wonderful location
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
Thank you so much for taking the time to share this. We are delighted you found our property beautiful.
by A verified traveler
Posted 4 May 2024
Gorgeous views and walkable to the famous Banff gondola!
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
We are delighted to hear you thought so. Thank you for the perfect score!
by A verified traveler
Posted 3 May 2024
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
Thank you! We appreciate the positive rating!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
Thank you! We appreciate the positive rating!
by A verified traveler
Posted 29 Apr 2024
Exceptional property
Comment from Hotel Management
7 May 2024 by The Rimrock Resort Hotel, Hotel Management
We are delighted to hear you thought so. Thank you for the perfect score!