Ratings based on 106 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake charles
Posted 29 Apr 2024
I have been twice in this property, they recognize me as return customer. Very friendly staffs abd beautiful scene from my room
by A verified traveler
Posted 30 Dec 2023 on Hotels
I visited during year end, many activities for kids. They also provide special gift since we also celebrate anniversary
by A verified traveler
Posted 14 Dec 2023
by A verified traveler
Posted 2 Nov 2023
Nothing to say but Excellent !
Comment from Hotel Management
20 Nov 2023 by InterContinental Bandung Dago Pakar, Hotel Management
Dear Tjio,Thank you for opting to trust Intercontinental Bandung Dago Pakar as your place to stay in Bandung. It is such a great pleasure and honor for us to receive your positive feedback on our property. Your great staying experience is what drives us to even provide better services and hospitality to our customer. Should there be any chance for your next trip to Bandung, our team are earnestly looking forward to welcome you again.Yours Sincerely,Dina Novia FaisalAsst. Director of Marketing Communications
by A verified traveler
Posted 22 Aug 2023
Comment from Hotel Management
30 Aug 2023 by Dina, Hotel Management
Dear Dewi,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications
by A verified traveler
Posted 18 Jan 2023 on Hotels
Comment from Hotel Management
20 Jan 2023 by Dina, Hotel Management
Dear Liliany,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications
by A verified traveler
Posted 22 Aug 2022 on Hotels
by A verified traveler
Posted 6 Jun 2022 on Hotels
by A verified traveler
Green view Hotel
Posted 2 Feb 2022 on HotelsThe Hotel location is in North Bandung City, surrounded by green natural scenery. It was nice to stay in this Hotel, they offered us a free room upgrade. In the morning we can enjoy the beautiful scenery and the fresh air by walking around the Hotel.
by A verified traveler
Below par than expected
Posted 16 Nov 2021 on HotelsFor a 5 star hotel we expect - excellent customer service . Which was totally missing . Staffs are not trained enough. I didn’t get a Butter when asked in the counter during breakfast , reply was that it got finished . But i went to the floor manager and he could go inside a get one . I’m not a beef eater - no chicken for the barbecue dinner , first the chef mentioned he will bring it and then later the answer is it got finished. This is 7pm time .Can someone Please check below the bed - hell lot of dust . SO the vaccum cleaner never reached to this place at all .The extension area in the room was also dusty , the curtains was also having dust . Overall i was not satisfied . I got a drawing from the housekeeping staff on the mirror which made my mood better .
Comment from Hotel Management
17 Nov 2021 by Dina, Hotel Management
Dear Baba,
Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We deeply apologize for the inconvenience you experienced during your stay with us. Your concerns have been properly received by our team and we would immediately ensure follow-up actions upon the aforementioned shortcoming. We really appreciate the time and thoughts you had put into our service and we hope our temporary drawback does not keep you from staying with us again. Should there be any chance for a revisit, we are earnestly looking forward to welcome you again.
Respectfully yours,
Dina Novia Faisal
Marketing Communications Manager
