Ratings based on 22 Verified Reviews

3.6 out of 5
100% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Doubt if they change the blanket

Posted 17 Feb 2023 on Hotels
totally Not ok, the blanket make my whole hand itchy, guess, didn't change blanket.
Comment from Hotel Management
17 Feb 2023 by NOOR , Hotel Management
WE ARE REALLY SORRY FOR YOU UNCOMFORTABLE, OUR HOTEL ALWAYS CHANGE THE BLANKET WHILE CHEKOUT OR EXTEND WHEN GUEST REQUEST,BUT WE ARE TRY TO IMPROVE OUR ROOM AS WE CAN ,TAHNK YOU FOR YOU FEEDBACK
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2021 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2020 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2020
4 out of 5
by A verified traveler

Posted 16 Jan 2020
All is good
Comment from Hotel Management
21 Jan 2020 by Bea, Hotel Management
Dear ZEN Guest, Thanks a lot for the positive feedback. We're glad to hear that you enjoy your stay on us. By booking at ZEN Rooms, you can assure the best hotel accommodation in a lowest rates. See you soon. Best regards, Bea
5 out of 5
by A verified traveler from Petaling Jaya

Posted 29 Nov 2019
The service good and I'm satisfied with it.
Comment from Hotel Management
6 Dec 2019 by Bea, Hotel Management
Dear Siti, Thank you very much for such a positive feedback. We are thrilled to hear that you enjoy you're stay with us and satisfied in our services. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Best regards, Bea