Ratings based on 304 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Feb 2024
Only plus point it’s location is centralised. Service provided was “so so”, would have stayed at the first hotel when I was in Brunei - Radisson !
Hotel charged guest $25 per person to airport !
Took Dart ( Uber version ) & it’s only @$12 !!!!
For breakfast , Ordered beverage at the counter as the coffee was not nice! And was charged , was only informed after we drank !
So end up need to pay @$10 !! But I reasons out / negotiate with hotel staff that the last day we will check out early thus unable to have breakfast at the hotel eventhough payment so why not waive the $10!!! But NO !! They didn’t!
It’s not abt the payment it’s the small thing hotel can provide / give to guest so that we feel welcome , appreciated ! I have stayed in Swiss , Hamburg & Frankfurt hotel with no problem . Service was tip top and they went an extra mile for guest !
Anyway another observation,we witness a maintenance was being carried out but the door was open wide!!! to a corridor that outsiders can enter & can go straight up to guest rooms ! OMG !!! that’s it ….not returning to this hotel!!
by A verified traveler
Convenient
Posted 14 Jan 2024 on HotelsBest location for convenience to attend national events
by A verified traveler from Winter Park
Posted 24 Nov 2023
EXCELLENT SERVICE AND WELCOMING STAFF.
by A verified traveler from Stockholm
Posted 12 Nov 2023
by A verified traveler
Posted 31 Mar 2023 on Hotels
This hotel is really nice. The staff are so friendly and helpful. I visited during Ramadan and they still managed to accommodate me eating meals during daylight hours. The room was very quiet and comfortable.
by A verified traveler
Posted 24 Feb 2023
لا
by A verified traveler
Posted 10 May 2021
by A verified traveler
Posted 2 Apr 2021
by A verified traveler
Nice Hotel
Posted 18 Jan 2021 on HotelsGreat hotel.
by A verified traveler
Posted 1 Jan 2021