Ratings based on 41 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
The hotel charge for every entry of any car for guest really incovenience. The toilet is humid and moldy. The floor also sticky. Everything need to be borrowed instead of available on the go, like hairdryer. The refrigerator broken. Charge premium price for 2nd star at best 3rd star quality room
Comment from Hotel Management
29 Mar 2024 by Adi, Hotel Management
Dear Hendri MartiusThank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We hope you will give us another chance to prove to you our standards of service.Best Regards,
by A verified traveler
Posted 25 Jun 2023
Good location.
Comment from Hotel Management
1 Jul 2023 by Adi, Hotel Management
Dear salvatore,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Lampung City Hotel
by A verified traveler
Posted 8 Feb 2023 on Hotels
by A verified traveler
Posted 8 Jan 2020 on Hotels
by A verified traveler
Posted 2 Sep 2019 on Hotels
Worth it.
by A verified traveler
Posted 8 Jul 2019
Friendly stuff. The menu of the restaurant could be a bit more international
by A verified traveler
Posted 18 Jun 2019 on Orbitz
by A verified traveler
Posted 9 Jun 2019
The view from deluxe room is so fantastic. The room is so spacious. Air condition is very weak, and the breakfast needs more variety.
by A verified traveler
Moldy bathroom
Posted 6 Feb 2019 on HotelsBathroom was moldy. Requested to clean but the person who cleaned only to one side of the wall, did not do the rest of the wall
Comment from Hotel Management
7 Feb 2019 by Vera Moeljadi, Hotel Management
Dear Mr. Moody, thank you for your time to review our hotel. We sincerely apologize for your stay experience regarding your bathroom. We have investigate what happened and take an immediate action for cleaning project and refreshment training for our team. We look forward for another opportunities to welcoming you back to our hotel soon. Kind regards, Vera Moeljadi
by A verified traveler
Posted 11 Aug 2018 on Hotels
