Ratings based on 419 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Staff was very nice and helpful.
by A verified traveler
Posted 6 Jun 2024
Great
Comment from Hotel Management
12 Jun 2024 by Customer Service, Hotel Management
Kyree, thank you for your feedback! The team at Residence Inn Baltimore White Marsh is thrilled that you had a great stay. We hope to welcome you back again soon!
by A verified traveler
Posted 28 May 2024
One of the best stays I’ve had in a while.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Maleick, it’s wonderful to hear you had such an enjoyable stay at the Residence Inn Baltimore White Marsh. The team will be thrilled to know they made a positive impact on your visit. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 22 May 2024
Great value
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Dana, thank you for your fantastic feedback! The team at Residence Inn Baltimore White Marsh is delighted that you found great value in your stay. We look forward to welcoming you back soon!
by A verified traveler from Lawrenceville
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Elizabeth, thank you for your positive rating of Residence Inn Baltimore White Marsh. The team members are delighted to see that you had a good experience. We look forward to welcoming you back in the future!
by A verified traveler from Lawrenceville
Posted 14 May 2024
The accommodations is great value for money. Very comfortable, clean, well kept amenities.
Check in experience was disappointing. Rep. felt aggressive and abrupt - she said all the right things but in a excessively loud tone that lacked warmth. We were the only ones there for check in yet we felt rushed. Check out rep. Was total opposite sweet and warm despite it being the wee hours of the morning.
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Elizabeth, thank you for sharing your feedback. We're pleased to hear you found our accommodations to be great value and enjoyed the comfort and cleanliness of our amenities. Your comments about the check-in experience have been noted, and we're glad to know the check-out representative offered a contrasting, pleasant interaction. We hope to provide an even more seamless experience during your next stay at Residence Inn Baltimore White Marsh.
by A verified traveler
Posted 12 May 2024
Staff was very friendly and the breakfast buffet was hot and dey
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Richard, your commendation of the warm hospitality delivered by our team members at Residence Inn Baltimore White Marsh is delightful. We're pleased to know that our breakfast offerings catered to your satisfaction. Your satisfaction matters to us. We hope to have you back soon!
by A verified traveler
Posted 7 May 2024
The two bedroom suite is so huge and comfortable
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Abril, thank you for sharing your experience at Residence Inn Baltimore White Marsh. It's great to hear that you found our two-bedroom suite to be spacious and snug. We appreciate you choosing our hotel and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Customer Service, Hotel Management
Elizabeth, it's great to know you had a favorable stay at the Residence Inn Baltimore White Marsh. We value your endorsement and sincerely hope you will choose to stay with us again in the future.
by A verified traveler
Posted 14 Apr 2024
Loved everything
Comment from Hotel Management
15 Apr 2024 by Customer Service, Hotel Management
Kareem, we're delighted to hear you enjoyed your stay at Residence Inn Baltimore White Marsh. It's satisfying to know that everything met your expectations. We hope to welcome you back again soon.
