Ratings based on 662 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by kgrace , Hotel Management
Thank you for taking the time to rate the hotel a 5 out of 5. We look forward to seeing you again.
by A verified traveler from Salisbury
Posted 11 Apr 2024
The staff was nice, but we would have liked someone to come in and take out the trash or even give additional towels.
Comment from Hotel Management
11 Apr 2024 by kgrace , Hotel Management
Thank you for taking the time to let us know about your stay. We appreciate your feedback and look forward to welcoming you back.
by A verified traveler
Posted 1 Apr 2024
This place is getting worse. I stay here every month or two and it’s in decline. For example, I called the front desk this morning and let it ring at least 30 times. No one answered. I did that twice. And the toilet leaked.
Comment from Hotel Management
1 Apr 2024 by kgrace, Hotel Management
Thank you for taking the time to let us know about your recent stay. I am so sorry that you had a service issue and the toilet leaked. Please know the team is working hard to get this corrected.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
14 Apr 2024 by HWS team, Hotel Management
Thanks MADISON for the super rating review
by A verified traveler
Posted 23 Mar 2024
Shuttle service was a nightmare. Staff did not care. It’s impossible to get in touch with the front desk for assistance.
Comment from Hotel Management
25 Mar 2024 by kgrace, Hotel Management
Thank you for taking the time to let us know about your stay. It looks like you had some issues with the shuttle and front desk. Please know your feedback is very valuable to us. We are looking on ways to correct the issues that you had. We look forward to welcoming you back!
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
22 Mar 2024 by HWS team, Hotel Management
Thank you Kellie for the super rating review
by A verified traveler from Flemington
Posted 11 Mar 2024
Everything was amazing!!!
Comment from Hotel Management
12 Mar 2024 by kgrace, Hotel Management
Thank you for taking the time to let us know about your stay. Looks like you had a great stay. We look forward to seeing you again.
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
22 Mar 2024 by HWS team, Hotel Management
Thank you William for the review. We do apologize that your stay wasn't as expected and hope the team was able to address your concerns immediately once informed
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by kkgrace, Hotel Management
Thank you for rating the hotel a 10 out of 10 we look forward to welcoming you back.
by A verified traveler
Good service
Posted 28 Jan 2024 on HotelsIt was pretty good i had a small problem with the heat not working but they sent someone to fix it right away
Comment from Hotel Management
20 Feb 2024 by kgrace, Hotel Management
Thank you for taking the time to let us know about your stay. I am so sorry that you had a problem with the heat, however, was happy to hear that we were able to fox the issue quickly.
