Ratings based on 981 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wayne
Posted 19 Oct 2021
by A verified traveler
Posted 11 Apr 2020 on Hotels
by A verified traveler
Posted 31 Mar 2020 on Orbitz
Staff very friendly. Rooms very clean. Would prefer to have a microwave in the room. Very close to the stadium.
by A verified traveler from New Albany, Indiana
Posted 25 Mar 2020
I have severe knee problems and after we checked in and went to go to our room we were informed the elevators did not work and we had to use the stairs. The room was clean but the tv would only get one channel. The heat didn’t work right. People next to us somewhere were yelling, jumping and making all kinds of noise all night. In the shower the shampoo and conditioner containers were empty.
by A verified traveler
Posted 14 Mar 2020 on Hotels
by A verified traveler
Posted 2 Mar 2020 on Hotels
by A verified traveler
Posted 29 Feb 2020 on Hotels
Please let hotels.com know this stay was completed
by A verified traveler
HORRIBLE CANCELLATION POLICY
Posted 21 Feb 2020 on HotelsI had to cancel my reservation because the day before I left my check engine light came on and I couldnt risk driving my car. I would have taken a credit for future reservation but Holiday Inn Express's policy is no refund. I will NEVER book at Holiday Inn ever again.
by A verified traveler
Posted 21 Feb 2020 on Hotels
by A verified traveler from Nyc
Posted 16 Feb 2020
Not great- WiFi didn’t work, door in hallway, hLlways cold