Ratings based on 190 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Exactly as described. We loved our junior suite and the bed was perfect. Big roomy bathroom a plus. Nice toiletries and decent fluffy towels.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 8 May 2024
Property & room were well appointed and maintained. Room seating was uncomfortable as sofa was a sleeper and chair was stiff, but really, most time is spent out of the room. No AC so we were hot when outside temps were in the 50’sF. In fairness this is common in Scotland.
Very nice pools - yes more than 1 - plus restaurant and separate informal lounge. Good food, but breakfast hours start at 10. Doting staff. Perfect service.
by A verified traveler
Posted 3 Apr 2024
Loved the luxury, delicious food and service from all staff. Leisure facilities were superb. Our third time here and it was brilliant!
by A verified traveler
Posted 24 Mar 2024
They never answer the phone. No room service and no breakfast u til 10:00AM. Check out was also at 10:00 AM.
Awful stay and very pricey.
Comment from Hotel Management
25 Mar 2024 by Bridget, Hotel Management
Good morning - thank you for choosing to stay at our self catering timeshare resort. We currently serve brunch between 10 am and 12 noon however guests staying in the suites are offered the option of ordering a continental breakfast which is delivered to their suite before 10 am. Sometimes when it is busy, as a Saturday night usually is, we may not be able to answer the phone in a timely manner.
by A verified traveler
Posted 20 Feb 2024
Terrible staff work in the hotel
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Posted 15 Oct 2023
Location was perfect for easy access to town and palace tours.
