Ratings based on 640 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Very comfortable beds
Comment from Hotel Management
2 Apr 2024 by ., Hotel Management
Dear Glenn,Thank you for your wonderful review, we appreciate all of your feedback.It's great to hear that you found our beds so comfortable and we hope to welcome you back again soon.Kind RegardsRebecca - Front Office Team Leader
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by ., Hotel Management
Dear Daryl,Thank you for your review. We hope you enjoyed your stay with us and we look forward to welcoming you back again.Kind RegardsRebecca - Front Office Team Leader
by A verified traveler
Very happy
Posted 11 Dec 2023 on HotelsThis was such a perfect place for us to stay as it was close to the shops & there were lots of places to eat close by. It was also very conveniently located close to SJOG Hospital which suited our needs. The staff were very friendly & the room was nice & clean. We will definitely stay here again next time we are in Ballarat.
Comment from Hotel Management
14 Dec 2023 by Emily - Business Development, Hotel Management
Hi Karen,Thank you for providing a review of your stay at Quest Ballarat. We are certainly very fortunate to be located within walking distance to some of Ballarat's favourite places to eat. With parking often difficult around the hospital precinct, being 3 blocks away makes it quite easy for loved ones to visit patients at the hospital.We look forward to welcoming you to Quest Ballarat again.
by A verified traveler
Posted 16 Nov 2023 on Wotif
Quiet comfortable rooms. Great location Only 2 doors from the Main Street of Ballarat - easy walk to shopping.
Only drawback was part of the facility is split level so there were a couple of short flights of stories (only 2 or 3 steps) to navigate that could be difficult with prams or large suitcases etc.
Comment from Hotel Management
19 Nov 2023 by ., Hotel Management
Dear David,Thank you for your wonderful review, we appreciate you taking the time to provide feedback on your stay.It's great to hear that you had such a lovely time and that you enjoyed your accommodation.We hope to see you again soon.Kind RegardsRebecca - Front Office Team Leader
by A verified traveler
Easy, comfy stay
Posted 6 Nov 2023 on HotelsWe had 3 nights at this lovely property. Parking on site was easy and a 5 minute walk to the main street and eateries. Beds very comfy, nice showers and good amenities including a full size fridge. Staff were excellent and helped us out with all of our questions. Would definitely stay here again.
Comment from Hotel Management
9 Nov 2023 by Quest Ballarat, Hotel Management
Dear C - Thank you for the wonderful 10/10 review! We are so pleased that you found the staff to be so helpful. We look forward to seeing you again next timeKind regards - Sandy
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Quest Ballarat, Hotel Management
Thanks Tracy for the great 10/10 rating - we really appreciate it & hope to see you again soon at Quest Ballarat Kind regards - Sandy
by A verified traveler
Posted 3 Nov 2023 on Hotels
Comment from Hotel Management
4 Nov 2023 by Quest Ballarat, Hotel Management
Dear Kelly - Thank you for the amazing 10/10 review we really appreciate it! We hope to be able to welcome you back to Quest Ballarat again sometime soonKind regards Sandy
by A verified traveler
Posted 15 Oct 2023 on Wotif
Comment from Hotel Management
24 Oct 2023 by Quest Ballarat, Hotel Management
Hi Kerrie - Thank you for a great 5/5 rating, we appreciate it ! We look forward to seeing you again sometime. Kind regards Sandy
by A verified traveler
Posted 9 Sep 2023 on Lastminute
Super fast check in, room as immaculate, staff at front were lovely
Comment from Hotel Management
10 Sep 2023 by Quest Ballarat Team, Hotel Management
Dear Maureen - Thank you so much for the amazing 5 star review, we really appreciate it. I'm pleased to read that you found check in to be speedy and the staff lovely, t makes all the difference. We look forward to seeing you again sometime at Quest BallaratKind regards Sandy
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
8 Sep 2023 by Quest Ballarat Team, Hotel Management
Dear Xiaogang - Thank you for the amazing review rating, we really appreciate it. We hope we see you again sometime againKind regards Sandy
