Ratings based on 5 Verified Reviews

3.4 out of 5
100% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2019
3 out of 5
by A verified traveler

Simple hotel.

Posted 24 Feb 2019 on Hotels
Simple hotel. Got mosquitoes...
Comment from Hotel Management
28 Feb 2019 by Zoe, Hotel Management
Dear Sir, Max greets you a good day today Thank you for your review and apology for the inconvenience regarding mosquitoes. It's brought up to management attention and been taken action by pest control officer. Kindly inform you that we have cooperation with pest control vendor for doing treatment for the whole hotel areas in daily basis and periodically. We look forward to welcome you back in the near future. Best Regards, M. Zuwaini, CHA General Manager
4 out of 5
by A verified traveler from Balikpapan

Posted 1 Jan 2019
Nice hotel private room but swim pool is small and deep for child
Comment from Hotel Management
18 Feb 2019 by joe, Hotel Management
Dear Sir, Max greets you a good day today Thank you for your review and kindly to inform you that we have 2 kind of pool for adult is 1,4 m and for children is 0,6 m. We look forward to welcome you back in the near future. Best Regards, M.Zuwaini,CHA General Manager
3 out of 5
by A verified traveler

Dirty bath water

Posted 16 Nov 2018 on Hotels
Comment from Hotel Management
18 Feb 2019 by Joe, Hotel Management
Dear Sir, Max greets you a good day today Thank you for your review and I do really apology in regard with water problem. I and hotel project had solved the problem. we strive to improve our facilities and services continuously. Once again, thank you for your concern and give us a chance to welcome you back in the future. Best Regards, M. Zuwaini, CHA General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2020 on Hotels