Ratings based on 31 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.
by A verified traveler
Good Transit Hotel
Posted 27 Feb 2020 on HotelsThe hotel is very close to the airport which makes it a good option as a transit hotel. The room was clean and the breakfast was pretty good. The front desk staff was polite and helpful.
by A verified traveler
Posted 1 Jul 2019
Clean, comfortable modern hotel, very close to airport. Staff are very helpful.
by A verified traveler
Posted 24 Apr 2019 on Hotels
Gran Tjokro is professionally handling customer request prior to check-in. They follow up the request from airport pick up and drop service, re-confirm room request and breakfast box. Keep it up good service
by A verified traveler
Great hotel
Posted 22 Apr 2019 on HotelsVery nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi.
by A verified traveler
Posted 3 Apr 2019
The Hotel was what I was expecting from the pichures it was clean and tidy and the buffet had plenty of choices for a good simple breakfast to start the day the service of the staff was very good can speak English to a extent and are friendly and fast aswell always willing to help with a smile I would recommend them
by A verified traveler
Posted 22 Dec 2018
It was a short stay, but the hotel is overall good and Close to the airport
by A verified traveler from Los Angeles
Posted 4 Aug 2018
The property was very nice, and our room was well appointed. Also, the breakfast offering was extensive and quite good!
by A verified traveler
Posted 6 Jun 2018 on Hotels
Good
by A verified traveler
Posted 24 Apr 2018 on Hotels
Good value hotel
