Ratings based on 6 Verified Reviews

3.2 out of 5
100% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Unhappy

Posted 11 Aug 2019 on Hotels
We booked the oasis because friends were there but when we arrived we were told we are now stopping at Arabella beach hotel. I'm not happy because that was not what was booked. It's supposed to be 4 stars but i can't see why, it was basic at best. The double bed was two single beds together and separate bedding. They also did not know about an extra day I'd booked and then tried to charge again. The only thing that was good was the food and dinner hall staff, all excellent.
1 out of 5
by A verified traveler

2 star hotel, 2 star services

Posted 30 Jul 2019 on Hotels
Everything according to the level of 2 star...
4 out of 5
by A verified traveler

Posted 4 Jul 2019 on Hotels
Some of the staff members were foreign and did not speak Bulgarian with limited use of English. It is inconvenient to have language struggles in your own country. The rooms could use a more detailed cleaning, the towels and sheets were only changed upon request. The food was good. It had some entertainment. Great location. No wi-fi.
4 out of 5
by A verified traveler

good value for money

Posted 22 Aug 2017 on Hotels
the hotel is fine but some things need to be renovated, e'g. bathrooms. Very good service and food. Perfect for families with children as it is safe to let them get anywhere on their own due to the hotel layout.
5 out of 5
by Ilies

Good hotel

Posted 19 Aug 2016 on Hotels
It was great to stay here.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2019 on Hotels
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