Ratings based on 13 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2022
Food was OK. Rooms very outdated and horrible pets smell. Will never go there again
by A verified traveler
Posted 2 Sep 2019
by A verified traveler
Posted 13 Jun 2019
by Sibila
Returning my parent's memories...
Posted 19 Sep 2017 on HotelsThis reservation was a gift for my parents.My father was the first manager of this hotel when it was built in 1970.And they like their stay.My rate is what they told me about their stay.
by Corina from Bucharest
never going back to laguna garden
Posted 4 Sep 2015 on HotelsThe room wasn't ready at check-in time; when we took over the room, the bathroom was dirty and we called the cleaning lady to wash it; the food had a low quality, we had to complain to the manager about a steak with bad smell, like carrion; very bad wifi connection.
by A verified traveler
The parents disappointed, but the kids happy.
Posted 3 Aug 2015
Pros: The baby disco and the animation team. The personnel is friendly.
Location: Various attractions for kids nearby.
The baby crib was not prepared as we requested and the bathroom was obviously not cleaned.
They sent some fruits to our room as an apology at 15:00 and woke us all. These are no shelves in the wardrobe, so we had to keep most clothes in the travel bags. There is no fridge in the room. Also noticed that the toilets are locked when the lunchtime is over, so you have to go to your room to wash hands for example.
No small forks or spoons for babies/kids at the restaurant and water in bottles is not available. If your room is close to the pool, expect a loud music at 16:00. The free wifi is extremely slow. Otherwise the hotel and the personnel are nice and friendly. The kids were very happy.
by Mariana from Chicago
Posted 28 Jul 2015 on Hotels
There aren't enough parking space.
by A verified traveler from Virginia
Ok Hotel Close to the Beach
Posted 10 Jun 2015
Pros: All inclusive breakfast, lunch, and dinner was very good.
Cons: Automatic parking validation would save a lot of inconvenience.
Addressing issues identified above.
Location: Felt like staying inside an amusement park -- beach, rides, restaurants, hotels, gift shops everywhere.
Wife called several times but no one answered the phone at the front desk.
Held my passport overnight -- not cool.
Bed was not comfortable -- King bed with 2 twin blankets was basically useless as a king size bed.
Shower had a tub that was poorly refurbished.
Many ants in the bathroom.
by A verified traveler
Posted 17 Aug 2022 on Hotels
by A verified traveler
Posted 8 Jul 2022 on Hotels
The cleanng was ok, and the room cleaning is daly, the foods ars even ok and every food is continously avaiable under the lunch, brekfast and dinner time. The pool is ok and clean, the staff help in every case.
