Ratings based on 53 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2024
Staffs are very accomodating.
Comment from Hotel Management
5 Mar 2024 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam, Mabuhay! Greetings from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
5 Mar 2024 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam, Mabuhay! Greetings from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 29 Jul 2023 on Travelocity
Staff was great
Comment from Hotel Management
5 Aug 2023 by Crown Royale Hotel, Hotel Management
Dear Sir Mark, Mabuhay! Greetings from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
8 Jul 2023 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam, Mabuhay! Greetings from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
by A verified traveler
Posted 20 Mar 2023 on Hotels
Comment from Hotel Management
4 Apr 2023 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam, Greetings of Peace from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well-trained to provide only the best customer service you deserve. On behalf of our management, we would like to extend our gratitude for staying with us. We hope to see and serve you again. Thank you & God bless.Best Regards, Crown Royale Hotel
by A verified traveler
Not your first choice
Posted 6 Feb 2023 on HotelsOur stay was short-lived as we transferred over to the Plaza Hotel. Two reasons: our family was there so it was convenient to be closer (although it's less than a km away) but because we did not find our room to be that comforting - the couch had a dried fluid stain on it and the room/hotel could use some renovations.
Comment from Hotel Management
3 Mar 2023 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam, Mabuhay! Greetings from Crown Royale Hotel! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. In behalf of our management, we would like to extend our apology for the inconvenience it has brought you during your stay. Rest Assured that all your concern will be discuss with the management and we'll work hard to fix the issue you experienced. Thanks for letting us know. And, still we would like to thank you for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
by A verified traveler
Posted 11 Jun 2022 on Hotels
Comment from Hotel Management
12 Jun 2022 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam,
Greetings of Peace from Crown Royale Hotel!
Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve.
In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless.
Best Regards,
Crown Royale Hotel
by A verified traveler
Posted 14 Nov 2021 on Hotels
Comment from Hotel Management
14 Nov 2021 by Hubert, Hotel Management
Thank you for staying with us mam/sir. We hope we achieved our goal in making your stay memorable bu bproviding good service. we are open for any feedback to further improve our service.
Thank you and GOD Bless. See us again.
Yours in Service,
Hubert John P. Jamison
Resident Manager
by A verified traveler
Posted 22 Mar 2021
The staff is very friendly and very helpful!
We had a small issue with the room and they took care of us immediately!
I highly recommend this hotel for your stay in Balanga, it’s close to the city centre, restaurants and cafes,
But most of all I was impressed with the service from the staff!
Comment from Hotel Management
23 Mar 2021 by Crown Royale Hotel, Hotel Management
Dear Sir/Madam,
Greetings of Peace from Crown Royale Hotel!
Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve.
In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless.
Best Regards,
Crown Royale Hotel
