Ratings based on 249 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Hotel was great, however the birds do spoil it a littlebit as they are always about when it is meal times, and the stray dogs.
Comment from Hotel Management
10 May 2024 by Alessandro Schenone, General Manager, Hotel Management
Dear Vikesh and Prina,Thank you for taking the time to share the experience of your vacation at our resort. We are glad that you enjoyed your overall stay. Indeed, as an exotic destination, tropical birds are present in Mauritius’s natural landscapes. We are doing the best we can to keep them away from restaurants, but unfortunately, some in-house guests are making our task more complicated by feeding them inside these restaurants.Rest assured that we have put some reflective bird repellent tape near the restaurants to prevent the birds from entering places where food is served. Concerning stray animals, rest assured we are in constant contact with the local authorities and animal welfare associations, who have implemented a sterilisation campaign to control the population of cats and dogs in the area. Also, we have our dog lounge where they are fed, sheltered, and thereafter adopted. Unfortunately, some in-house guests are making our task more complicated by feeding these animals in the restaurants.Looking forward to welcoming you back soon.Warm regards,
by A verified traveler
Posted 16 Mar 2024
Beautiful resort with an amazing staff!
We stayed in room 1200 for 8 days and I can say we had one of the best experience
This resort offers you everything you need-high style dining in restaurants, beautiful beach with so many water activities, very good entertainment staff, beautiful landscape, friendly people everywhere ( front desk and beach bar especially)
Thank you for making our staying there memorable and we will definitely return to this place!
Comment from Hotel Management
19 Mar 2024 by VV, Hotel Management
Dear Constantin,Thank you very much for choosing The Ravenala Attitude for your holidays. I am delighted to hear that you enjoyed your overall stay with us, especially the culinary experience, the beach, the activities, and the service and hospitality of our Family Members.We look forward to welcoming you back soon.Warm regards,Alessandro SchenoneGeneral Manager
by A verified traveler
Posted 29 Feb 2024
by A verified traveler
Posted 29 Jan 2024
Beautiful
Comment from Hotel Management
1 Feb 2024 by Alessandro Schenone, General Manager, Hotel Management
Dear Nuno,Thank you for choosing The Ravenala Attitude and for sharing your experience.Looking forward to welcoming you back soon.Warm regards,
by A verified traveler
A 3 star at best! Ignore the marketing photos
Posted 23 Dec 2023 on HotelsThis hotel is marketed as a 4 star hotel with some amazing photos. These were likely taken when it was built and new. I’ve attached photos of our room, it was actually very dirty on close inspection. I had to keep calling Guest Service all week to fix issues. Cockroach in the room, again not the end of the world but not great.
We were attacked by stray dogs outside of our room and another guest was bitten. I reported it but it was never followed up.
Food is honestly average. On the first day we were told every other restaurant was fully booked at 6.30pm (kids) to their credit, the guest team eventually found us reservations. Strangely these restaurants were always quiet too?
A 20 min round trip taxi to the supermarket cost £26. Surprising!
As we checked out, I gave the feedback directly and they didn’t really want to talk about it. I also spoke to Hotels.com who were quite unhelpful and just referred me to the hotel.
The kids club only had a handful of children in it. The reality is that your kids will just want to play by the pool, so I wouldn’t book this hotel on that basis.
You will most likely eat at the buffet for all meals most of the trip. Just bear this in mind as it can get quite repetitive.
If you get a good deal, it is probably worth it but I would not be happy paying full price for this hotel expected 4 star quality.
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
Posted 27 Nov 2023
Some of the employees were really special. Sweety at the Bistro was wonderful, helpful, and seemed to know exactly what we needed and was spot on. Front desk employees were courteous and helpful.
Food options and restaurants were very nice.
Maintenance workers were noisy in the mornings. We could have done without the initial resort tour prior to check in. The check in process is too long.
Comment from Hotel Management
4 Dec 2023 by VV, Hotel Management
Dear David,Thank you very much for choosing The Ravenala Attitude for your holidays. I am glad that you have appreciated the service and hospitality of our Family Members, namely Sweety and the teams that you mentioned. It is a pleasure to read of your appreciation of the culinary offer.We have taken good note of your comments regarding the works and apologize for the inconveniences. Your constructive feedback will be used for improvement.Looking forward to welcoming you back soon.Warm regards,Alessandro SchenoneGeneral Manager
by A verified traveler
Posted 5 Nov 2023
The staff really make this place, the bar, boathouse and activities staff in particular. It has a relaxed and charming atmosphere, rather than a sanitised 5star. Our kids (11,9 & 5yrs) didn’t go in kids club but the staff played table tennis, drafts and chess with them around the beach allowing us to relax. The Sunset on the beach at night is breath taking.
Comment from Hotel Management
6 Nov 2023 by VV, Hotel Management
Hello Nina, Thank you so much for sharing your wonderful review with us. We're thrilled to hear that you found the atmosphere at our hotel relaxed and charming, with a focus on genuine hospitality.Our Family members truly make the difference, and it's heartwarming to know that you had a memorable time, especially with our bar, boathouse, and activities teams.It's fantastic to hear that your kids had a great time too, even if they didn't go to the kids' club. Our Family members engaging them in table tennis, drafts, and chess on the beach is a testament to the friendly and family-oriented environment we aim to create.And yes, the sunset on the beach at night is indeed a breathtaking sight that captures the essence of a perfect getaway.We're immensely grateful for your kind words, and we can't wait to welcome you and your family back for more memorable moments by the beach.Warm regards,Alessandro SchenoneGeneral Manager
by A verified traveler
Posted 4 Nov 2023
Great property for a Family Stay.
Spacious room and excellent pools.
The only letdown was some of the service in the restaurants which was often very slow.
Comment from Hotel Management
23 Nov 2023 by VV, Hotel Management
Dear Lee, Thank you very much for choosing The Ravenala Attitude for your holidays. I am delighted to hear that you enjoyed your overall stay with us, particularly the room and the pools.I also extend my apologies for any inconsistencies in service experienced in some of our restaurants. Currently, we are enhancing our training program for all guest-facing teams, including waiters and kitchen staff. This initiative aims to ensure more efficient, swift, and thoughtful service, especially during peak times.We appreciate your feedback and strive to continually improve our services. We look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Alessandro SchenoneGeneral Manager
by A verified traveler
Posted 19 Oct 2023
We had an amazing stay at Ravenala Attitude hotel. The food was delicious great choice for everyone especially the sushi at Lime, ground floor executive beachfront suite massive & great position, the gardens & pools were spectacular too. Everyone of the staff was so genuinely friendly & helpful, they were all really proud to work for the company who in turn look after & appreciate their colleagues. We got married whilst there, beautiful & perfect in every way. Sneha went out of her way to ensure everything was just how we wanted it. Thank you for all the wonderful memories we will have forever.Totally recommend this hotel 5*
Comment from Hotel Management
24 Oct 2023 by VV, Hotel Management
Hello Allyson,Thank you for taking the time to share your fantastic review of your recent stay at the Ravenala Attitude hotel. We are thrilled to hear that you had an amazing experience and that we were able to contribute to your special moments, especially on your wedding day.We're delighted to know that you enjoyed the delicious food at Lime, and that there was a great selection for everyone, especially the sushi. Our culinary team works hard to provide a variety of choices to cater to all tastes.It's wonderful to hear that you found your executive beachfront suite spacious and well-situated, allowing you to fully appreciate the beauty of our surroundings. Our dedicated Family members takes great pride in delivering top-notch service and ensuring our guests feel valued.Sneha and the entire team are overjoyed to have been a part of your special day and to have played a role in making it beautiful and perfect in every way. We will be sure to pass on your appreciation to Sneha.Thank you for choosing Ravenala Attitude for your stay and for your special occasion. Your recommendation and kind words mean the world to us. We look forward to welcoming you back for more memorable experiences in the future.Warm regards,Alessandro SchenoneGeneral Manager
