Ratings based on 33 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2024 on Hotels
by A verified traveler
Posted 20 Jul 2023
Good location
by A verified traveler
Posted 18 Jul 2023
Nice
by A verified traveler
Posted 9 Jul 2023
Room was big and cleaned.
by A verified traveler
A business travelers hotel in Baku
Posted 4 May 2023 on HotelsThe location was not convenient. It was a long way from the interesting attractions of the city. It is primarily a hotel that caters to business travelers, not to tourists. There are no decent restaurants nearby and the hotel restaurant, which does a great job with breakfast, is barely open for dinner. By that I mean that it is a rather dark, empty place in the evening and you have to go looking for someone to wait on you.
by A verified traveler
Posted 4 Jul 2022
This place are not qualified to be a hotel !
by A verified traveler
Posted 4 Jul 2022
The five star I don’t know for what but all i can say that the area around the hotel is not calm and the room service and reception not great and some of the staff are helpful i will give the credit for it but the room not clean as it should and i was asking everyday an iron and all they say is they don’t have enough for the rooms and I asked to change the sheets and they say no we just can make the bed without changing the sheet !!! That’s some of what I experienced…
by A verified traveler
Posted 24 Oct 2021 on Hotels
by A verified traveler
Posted 29 Feb 2020
Comment from Hotel Management
5 Mar 2020 by General Manager, Hotel Management
Dear Guest,
Good Day and Thank you for sharing your experience at the Rich Hotel Baku! Your feedback is very important for us to improve our services. Thank you again for your time!
Should you ever plan to return to Baku it would be a great pleasure to welcome you back at Rich Hotel Baku.
Sincerely,
Ruslan Babalı
by A verified traveler from None
Posted 1 Nov 2019 on Orbitz
Everything was just perfect, thank You for hospitality and awesome service.
Comment from Hotel Management
2 Nov 2019 by General Manager, Hotel Management
Dear Valued Guest, Good Day and Thank you for sharing your experience at the Rich Hotel Baku! As a valued guest, we appreciate your feedback and are delighted to hear that you had a very good stay.Your feedback is very important for us to improve our services. Thank you again for your time! Should you ever plan to return to Baku it would be a great pleasure to welcome you back at Rich Hotel Baku. Sincerely, Ahmet Kaan Kaya
