Ratings based on 69 Verified Reviews

4.4 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing Stay.

Posted 10 Jan 2024 on Hotels
3 out of 5
by A verified traveler from EAST PALO ALTO

This traveler left a rating score only Posted 28 Sep 2023
5 out of 5
by A verified traveler from Seattle

Posted 15 Sep 2023
Great hospitality
5 out of 5
by A verified traveler from Bellevue

Posted 30 Aug 2023
Great hotel, great location.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Posted 16 Nov 2019 on Hotels
The rooms very small and the toilet have bad smell
Comment from Hotel Management
18 Nov 2019 by Sevda Mammadova, Hotel Management
Dear Mr. Waleed, Thank you for sharing your experience at Intourist Hotel Baku. I would like to sincerely apologize for not meeting your expectations in regards to your overall stay. Once again, thank you for staying at Intourist Hotel Baku, and I look forward to welcome you back on your next trip to Baku. Sincerely, Sevda Mammadova General Manager
5 out of 5
by A verified traveler

Posted 6 Nov 2019
Great Hotel and friendly Staff Must stay in when you are in Baku
Comment from Hotel Management
6 Nov 2019 by Sevda Mammadova, Hotel Management
Dear Guest, Thank you for staying Intourist Hotel Baku and providing feedback. Looking forward to welcome you back among us soon. Best Regards, Sevda Mammadova
5 out of 5
by A verified traveler

Posted 29 Oct 2019
Extremely good value for money. Location and staff both excellent.
Comment from Hotel Management
30 Oct 2019 by Sevda Mammadova, Hotel Management
Dear Guest, Thank you for taking time to provide feedback regarding your recent stay at Intourist Hotel Baku Autograph Collection and looking forward to welcome you back on your next trip to Baku. Best Regards, Sevda Mammadova General Manager
4 out of 5
by A verified traveler

Good stay.. Could have been better!!!

Posted 17 Oct 2019 on Hotels
The stay was good.. it could have been better. The interiors of the room need to be taken care of and need to be repaired. The housekeeping was good on some days and okay on few days. In room dining was slow and one time they totally forgot my order but as a nice gesture they gave me free soft drinks. The breakfast was good and staff always helpful. I requested a late checkout by one hour and was denied saying the hotel the full.. which was not. I would prefer other Marriot properties next time for my stay in Baku being a Marriot Bonvoy member.
Comment from Hotel Management
17 Oct 2019 by Sevda Mammadova, Hotel Management
Dear Guest, Thank you for taking time to leave feedback about your recent stay at Intourist Hotel Baku. As we pride ourselves in delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for not meeting your expectations during your stay. Thank you for staying at Intourist Hotel Baku, and we hope you choose staying with us again whenever your travel needs bring you back to Baku. Sevda Mammadova General Manager
5 out of 5
by A verified traveler

Posted 16 Sep 2019 on Hotels
Comment from Hotel Management
17 Sep 2019 by Sevda Mammadova, Hotel Management
Dear Mani, Thank you for taking time to provide feedback regarding your recent stay at Intourist Hotel Baku Autograph Collection and looking forward to welcome you back on your next trip to Baku. Best Regards, Sevda Mammadova General Manager
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